May 5, 2021 | Tech
AIXIAL, the CRO of ALTEN Group, announces the acquisition of UK headquartered CMED Group by ALTEN EUROPE, a worldwide leader in engineering and technology. CMED is a technology led CRO that specializes in full-service oncology, immuno-oncology, cell therapy and rare diseases, and provision of data and analytic services. CMED also has a technology division that is the developer of encapsia, an innovative, next generation clinical data suite purpose designed to support traditional, decentral, virtual and hybrid clinical trials. “We are excited to support the entire CMED Group as they continue to build out capabilities and expand their global presence to better serve their customers” said Jean-Christophe FRANOUX, Managing Director of AIXIAL Group.
For more than 20 years, CMED has been providing (bio)pharmaceutical and medical device clients worldwide with clinical operations, data sciences & analytics, regulatory affairs, pharmacovigilance, and product development services, having successfully completed thousands of assignments. Together with AIXIAL, the combined group now has extensive geographical coverage and is able to provide customers with a great depth and range of expertise and solutions. Supported by the worldwide resources and expertise of ALTEN, customers will also benefit from the ability to rapidly and reliably scale, while encapsia will be augmented to enable customers to have both services and technology optimized to flexibly deliver all types of clinical trials, from traditional through hybrid to full virtualized.
“When seeking a strategic step forward, we were fortunate to have many options. AIXIAL Group, with ALTEN behind us, clearly stood out as the first choice as it expands our global reach and service offering to our valued clients. We are thrilled to join the Group and are excited about the future” said David Connelly, CMED’s CEO. AIXIAL Group continues to build a global presence in size and scale with over 1,000 employees across the United States and Europe. CMED’s professionals and their knowledge-driven approach will perfectly align with AIXIAL Group’s services worldwide while CMED’s leadership team brings an abundance of industry expertise to complement AIXIAL Group’s. “This very synergistic combination will enable us to support our customers as a global force with a stronger local presence in the US and Europe. It creates a unique, and fully integrated CRO driven by technology offering an end-to-end partner”, said Jean-Christophe FRANOUX, Managing Director, AIXIAL Group.
About AIXIAL Group
AIXIAL Group, the CRO Solution of ALTEN GROUP, is a leader in CRO services that spans the entire development of pharmaceuticals, biologics, and devices. AIXIAL Group has more than 1,000 colleagues worldwide providing an unmatched variety of solutions related CRO services including clinical operations, biometry, medical information, vigilance, clinical safety, regulatory affairs, and continuously expanding services.
About ALTEN Group
ALTEN Group is the World Leader in Engineering and Technology consulting with 37,000 engineers and scientists in more than 30 countries. These top engineers and scientists carry out studies and conception projects for the technical and information system divisions of large corporate clients in the industrial, telecommunications and services sectors.
About CMED Group
Cmed Group consists of a global technology-led full services CRO and an e-clinical software technology business. The CRO specializes in complex disease areas, particularly oncology, immuno-oncology, cell therapy and other specialty therapeutics areas along with a strong data management and statistics heritage. Cmed Technology is the developer of encapsia® an advanced, enterprise, cloud based clinical data system which delivers a complete solution to gather and manage multiple live clinical data sources and apply real-time data management, sophisticated visualizations, analytics and AI.
May 5, 2021 | Business, Tech
Date & Time:
13th May 2021 @ 3 pm CET | 8 am CST
14th May 2021 @ 1.30 pm SGT | 11 am IST
Learn How to Extract Value out of Process Data, Deploy Machine Learning Models, and Achieve Operational Excellence through advanced visualization of your Process Data.
Link to Register : https://dataanalytics.tridiagonal.com/how-to-achieve-operational-excellence-through-visual-analytics/
Meet our experts and get insights into Advanced Visualization and Analytics examples and how Machine learning models should be deployed. The Analytics E-meet shall also showcase advanced solutions with case studies.
Who should attend:
Process R&D Heads Production / Operations Head Maintenance Heads Plant heads Technology leaders Data Science leaders Data Analysts
Link to Register : https://dataanalytics.tridiagonal.com/how-to-achieve-operational-excellence-through-visual-analytics/
May 5, 2021 | Tech
B-North the Manchester-based firm building an SME lending bank for the UK has partnered with Testhouse, a leading technology quality and reliability consultancy.
The partnership allows B-North to benefit from Testhouse’s 20 years of experience in the IT industry, in which they serve organisations small to large with DevOps focused consultancy services to help technology work more seamlessly within businesses.
B-North selected Testhouse for their extensive experience in financial services and tasked the firm with thoroughly testing the end-to-end loan origination process, including – the user experience, for B-North staff and brokers – and various data integrations between nCino, Mambu, Xero and Companies House. These are all key elements of the B-North offering as they allow the future bank to deliver a smooth service to customers and brokers.
In addition to the testing, Testhouse also worked with B-North to evaluate and select a test automation tool that will provide cost-effective and agile future developments, including large-volume stress testing.
Testhouse’s model embeds the capability to deliver high-quality software engineered in stages, including continuous testing with an increased speed of deployment to operational readiness. Together with B-North’s in-house IT teams, Testhouse also helped to develop an ongoing testing strategy, to undertake high volume OAT/UAT.
The partnership with Testhouse is just the latest step in the important build phase of B-North’s banking platform. The cloud-based platform, which features a unique first-time integration of both nCino and Mambu software, when combined with a network of ‘lending pods’, is designed to deliver lending up to 10x faster than the market standard.
The refinements and testing to the B-North’s systems come as the firm accelerates towards securing its banking licence, and completion of a £20 million ‘Series A’ fundraise. The firm aims to disrupt the UK’s £150 billion SME lending market by establishing the first truly regional lending bank in 150 years. The first of B-North’s pods are expected to open in Manchester later in 2021.
Ewan Hutton, CTO of B-North said: “We are delighted with our work with the team at Testhouse, it is an important step on our journey to be ready for mobilisation upon the planned receipt of our banking license. Technology is a vital part of our model, so it was important to put our state-of-the-art cloud banking model to the test, to ensure that it is secure and reliable, while delivering the best possible service to brokers and ultimately UK SMEs. Our work with Testhouse has enabled us to put in place a robust long-term testing strategy, to ensure our systems always stay up to date and always provide the best service possible.”
Sug Sahadevan, Testhouse Founder and Group CEO said: “Testhouse is proud to be B-North’s testing and quality assurance partner. It is important that all business processes and the supporting technologies underneath are tested thoroughly for a smooth ‘route to live’. This will provide confidence to the business, investors, regulators and improve user experience. Working with challenger banks is a key part of Testhouse’s strategy and in this context our partnership with B-North is extremely significant to us.”
May 5, 2021 | Business, Tech
MoCA®, Multimedia over Coax Alliance, continues its lead as the coax standards body for managed networks announcing a new MoCA President and Executive Officers following its annual election. Recently elected for one-year terms, the Executive Officers and President come together from all corners of the broadband networking ecosystem including service providers, original design manufacturers, product developers, and semiconductor companies.
The new leadership will help MoCA continue in its mission to create coax standards for managed networks while ensuring members can seamlessly introduce MoCA certified products to market.
MoCA Executive Officers comprise Dr. Jim Crammond, of MaxLinear, MoCA President; Mike Talbert, of Verizon, MoCA Vice President; Kinney Bacon, of Cox Communications, MoCA Treasurer, and Dr. Zong Liang Wu, of Luster Teraband, MoCA Secretary.
An early proponent of MoCA standards, Dr. Crammond, Senior Director of Cable Business Development at MaxLinear, brings more than 20 years of well-honed experience in technical management and customer-oriented marketing to the office of MoCA President.
“Dr. Dauphinee did an excellent job transitioning the association through a challenging year,” said Dr. Crammond. “The MoCA Board of Directors, Executive Officers, MoCA Work Groups, and I continue to develop highly relevant specifications and provide support to our members and the industry. MoCA standards offer the multi-gigabit network connectivity, high data rates, and superior premise coverage the industry and consumers need to effectively work, learn and stream in single-family homes, multi-dwelling units, hotels, or businesses.”
MoCA Home™ mesh connectivity standards include MoCA Home 2.0 with data rates up to 1.0 Gbps, MoCA Home 2.5 with data rates up to 2.5 Gbps, and next generation MoCA Home 3.0 with data rates up to 10 Gbps over existing in-premise coaxial cables. MoCA Home coax standards deliver symmetrical speeds, full-mesh, and low latency networking. MoCA Home coax standards enhance the performance offering of whole home multi-gigabit data rates, reliability and coverage while boosting wireless throughput and performance.
MoCA Access™ networking standards include MoCA Access 2.5 with data rates up to 2.5 Gbps and next generation MoCA Access 3.0 with data rates up to 10Gbps. MoCA Access Point-to-Point (P2P) or Point-to-MultiPoint (P2MP) access technology enables fiberoptic-equivalent data rates over existing in-premise coaxial cables without incurring the high cost of installing fiberoptic or ethernet wiring. The networking standards are acknowledged in Broadband Forum’s TR-419 as a P2P or P2MP topology from Fiber to the Extension Point (FTTep) locations based on the building’s existing coaxial network infrastructure.
Apr 30, 2021 | Tech
Inovi Solutions, a trusted Salesforce consultant and developer, has developed a proprietary process that allows companies to keep all email content and historical customer information when they migrate from the Copper customer relationship management platform to Salesforce.
Inovi’s process solves a major pain point and removes a hurdle that has previously prevented numerous businesses from migrating to Salesforce: it was previously impossible to preserve the entire body of historical emails with customers.
The risk of losing valuable customer data has forced many companies to stay on the Copper platform, which was designed for Google and G Suite, even though their businesses have become more complex and they clearly need a more sophisticated platform such as Salesforce.
Inovi’s team of dedicated Certified Salesforce Consultants and developers investigated the limitations of the Copper API, which allows data to be exported from standard and custom objects and fields such as Sender, Date, Subject and Recipient from Activity. However, Copper doesn’t allow you to pull the body of emails through the programming interface.
Inovi developed a migration method that combined Copper’s API, Google’s API, Salesforce’s Bulk API and other extraction tools to create a custom algorithm that matches the email header from Gmail with the email header from Copper to migrate the entire email content including the body from the original source in Gmail to Salesforce. The elegant solution preserves valuable historical interactions with customers and prospective customers in an easily searchable way inside the Salesforce platform.
“Thousands of fast-growing businesses have been handcuffed to the Copper platform long after recognizing that they are outgrowing it, but they couldn’t afford to lose the body of emails so they had no choice,” said Faiz Mannan, Founder and President of Inovi Solutions. “Now that we have created a solution that removes this barrier, businesses can upgrade to the world’s #1 CRM platform and accelerate their growth.”
With extensive experience handling large data migrations, Inovi was able to successfully import more than 1 million records for 20 users over a single weekend for a cooling fabric technology startup called brrr°, which allowed employees to begin using the Salesforce platform immediately at the start of the new work week.
Inovi Solutions also provides strategic Salesforce consulting services, custom Salesforce development, resource augmentation and Salesforce integration. Inovi works with companies of all sizes to help them solve their most challenging and complex Salesforce projects — on time, and on budget.
ABOUT INOVI SOLUTIONS
Inovi Solutions was founded in 2015 by Faiz Mannan as a trusted Salesforce consultant and developer that works with business, nonprofits, governments and other organizations who want to get Salesforce projects right. Inovi has a dedicated team and offers a full suite of Salesforce services including consulting, data migration, development, resource augmentation and integration. With highly skilled Certified Salesforce Consultants, Inovi specializes in Sales Cloud, Service Cloud and Field Service Lightning, as well as other tailored Salesforce solutions that meet your exact needs. To learn more, please visit inovisolutions.com.
Apr 29, 2021 | Business, Tech
Melissa, a leading provider of global data quality and address management solutions, today shared its insight on smart customer retention activities for online retailers, helping them build long-term relationships with customers earned during the time of COVID. To ensure loyalty to the online brands that gained ground while brick and mortar options were unavailable, online retailers must be proactive and strategic in offering the support and services that continue to distinguish the customer experience.
“Shopper behavior is a direct reflection of a person’s life, and landmark events such as marriage, parenthood, moving, or COVID have impact. For retailers rounding the bend toward normalcy, it is an opportunity to demonstrate a higher level of customer care and service that invites continued shopper loyalty,” said Greg Brown, vice president of global marketing, Melissa.
With the vaccine rollout and the reopening of the economy serving as catalysts to an even more lucrative year, the National Retail Federation (NRF) estimates 2021 retail sales to total between $4.33 trillion and $4.4 trillion; of that, online sales are expected to grow between 18 percent and 23 percent to between $1.14 trillion and $1.19 trillion.
To capitalize on this upward trend, ecommerce providers should consider segmenting customers according to their engagement behavior, centering on a recency, frequency, and monetary (RFM) value model. By assigning an RFM score to individual customers, retailers can then define more unique behaviors which may distinguish additional customer value, such as social media influence or brand advocacy. These factors form the basis for a six-step strategy that focuses customer retention activities that add the most value for shoppers:
Reshape your organization to put the spotlight on shopper needs; empower service employees at all levels to solve customer problems on the spot.
Foster emotional attachments with smart and informative content marketing such as useful or entertaining articles or videos; customers will appreciate and inherently want to reciprocate the attachment to your brand.
Establish automatic customer communications that build over time; engagement improves with repetition rather than relying on a single welcome message.
Be strategic with activities based on RFM scores, balancing resources with loyal but low dollar customers.
Plan for some manual handling based on actions triggered by specific RFM scores, for example, special handling to high spending shoppers.
Make exceptions and be proactive when warranted, for example, offering personal contact after a bad review.
Click here for more insight on Melissa’s tools and services for data-driven ecommerce strategies. To connect with members of Melissa’s global intelligence team, visit www.Melissa.com or call 1-800-MELISSA.
About Melissa
Since 1985, Melissa has specialized in global intelligence solutions to help organizations unlock accurate data for a more compelling customer view. More than 10,000 clients worldwide in arenas such as retail, education, healthcare, insurance, finance, and government, rely on Melissa for full spectrum data quality and ID verification software, including data matching, validation, and enhancement services to gain critical insight and drive meaningful customer relationships. For more information or free product trials, visit www.Melissa.com or call 1-800-MELISSA (635-4772).
