CleverTap Appoints Honey Bajaj as SVP & Global Chief of Consumer Experience

CleverTap, the world’s leading retention cloud, today added to its core leadership team with the appointment of Honey Bajaj as SVP & Global Chief of Consumer Experience. In this position, Bajaj will pioneer CleverTap’s extensive program to help companies reimagine customer experience and realize the “Art of Possible”.

CleverTap Appoints Honey Bajaj as SVP & Global Chief of Consumer Experience

Bajaj is a design strategist, an innovation leader and a social entrepreneur with extensive work in India and the U.S. Her ability to problem solve and identify patterns in human behavior has earned her multiple prestigious awards and recognition as an Innovation Global Shaper and Inventor of the Year (2016). She is also a dual degree holder with a Master’s Degree in Engineering and Management and a Master’s in Sustainability Studies from the Massachusetts Institute of Technology. She is currently pursuing her Ph.D. in Design and Innovation Methodologies in the Digital World.

Before joining the CleverTap Leadership Team, Honey built an innovation pipeline for several Fortune 500 companies, including Boston Consulting Group Digital Ventures, Disney, Microsoft Research, MIT Media Lab and Tata Group, one of India’s largest and highly profitable conglomerates. There she developed detailed market segmentation frameworks based on purchase behavior to orchestrate product launches and go-to-market strategies.

Bajaj has also dedicated her talent in designing for scale and impact to serving the needs of government bodies, financial institutions and healthcare organizations. Her work, which spans over a decade, has impacted over 50 million lives.

“As we scale CleverTap into a global category creator for “Retention Cloud”, we realize that our customers are eager to co-create experiences that will fuel growth and the future of their own digital businesses. For this reason, we are expanding our leadership team with a new appointment that benefits the most important stakeholder: our customers’ customers,” Vikrant Chowdhary, CleverTap Chief Growth Officer, explains.

“From fintech to ecommerce, and from on-demand Super Apps to media and streaming services, companies need the inspiration and tangible examples of the “Art of Possible” to unleash human-centered design thinking, unlock new perspectives and drive powerful momentum and positive results for all stakeholders.” This outcome, he continues, is “inextricably linked with our customers’ abilities to realize and hyper-personalize omnichannel journeys for their customers.”

“I have always focused on designing for impact and inventing for scale by contextualizing tech for the consumers. The truth is, no matter what we think we’re doing, we are all in the customer-experience business. Before you can accomplish it, you need to envision it. The digital behavior and expectations of customers is evolving faster than most industries are able to deliver. I am looking forward to my journey with CleverTap to embed human-centered principles and design thinking into a series of initiatives and programs,” Honey Bajaj says. “These efforts will allow digital-first companies to co-create and simulate digital journeys that will fuel growth through superior customer experience and will enable CleverTap’s customers to realize their consumer journeys in a more seamless and contextual manner as the lines of the digital and omnichannel world are no longer separated.”

About CleverTap

CleverTap is a modern, integrated Retention Cloud that empowers digital consumer brands to increase customer retention and lifetime value. For brands that understand and value user retention, CleverTap drives context and individualization with the help of a unified and deep data layer, AI/ML-powered insights & automation. Customers worldwide representing over 10,000 apps, including Vodafone Idea, SonyLIV, Daimler, Gojek, Carousell, and Premier League, trust CleverTap to achieve their retention and engagement goals, growing their long term revenue.

CleverTap is backed by leading venture capital firms, including Sequoia India, Tiger Global Management, and Accel. The company is headquartered in Mountain View, California, with offices in Mumbai, Singapore, and Dubai. For more information, visit clevertap.com or follow us on LinkedIn and Twitter.

AFMG appoints Mr. Wilfried Porth as a non-executive director

Apollo Future Mobility Group Limited (“AFMG”, the “Company”, HKEX stock code: 860, together with subsidiaries, the “Group”) announces the appointment of Mr. Wilfried Porth, who had been a member of the Board of Management of Daimler AG (“Mercedes-Benz”) from 2009 to 2021, as a non-executive director with effect from 1 May 2022. Having served in various positions and different markets in the automotive industry for over 36 years, Mr. Porth will bring to the Group invaluable experience and industry insights.

Mr. Porth has extensive international management experience in Europe, Asia, the Americas and Africa, with wide-ranging functional expertise in production, research and development, sales and human resources. During his celebrated career at Mercedes-Benz, Mr. Porth held numerous senior executive positions, which include serving as Head of Mercedes-Benz Vans, Executive Vice President of Mercedes-Benz Transporter, and Chief Executive Officer of Mitsubishi Fuso Truck & Bus Corporation. Mr. Porth has also been a member of the boards of various corporations, organizations and foundations. Mr. Porth obtained a Diplom-Ingenieur degree in Studies of Mechanical Engineering from the University of Stuttgart.

Mr. Ho King Fung Eric, Chairman of AFMG, comments, “We are extremely delighted to have Mr. Porth join our Board. Mr. Porth will provide AFMG expert advice from the perspective of operating a world-leading automotive enterprise. This will help AFMG’s next stage of development as the Group shifts its focus to new energy vehicles and future mobility.”

About Apollo Future Mobility Group Limited
Apollo Future Mobility Group Limited (HKEX stock code: 860) is a leading integrated mobility technology solution provider. It is building a world-leading one-stop platform for “future mobility” through the integration of advanced proprietary technologies. The Group is focused on three pillars, namely Automobile Manufacturing, Engineering Services Outsourcing (ESO) and Technology Development. In addition to the development and sales of hypercars and premium electric vehicles, the Group provides the global mobility market with comprehensive solutions. The Group’s subsidiaries include Apollo Automobil, Ideenion Automobil AG, and GLM Co. Ltd. In addition, the Group has also expanded its mobility technology offerings by investing in Divergent Technologies Inc., an innovative and comprehensive 3D printing automotive manufacturing platform, and EV Power, a leading electric vehicle charging solutions provider. For more details, please visit https://apollofmg.com/






Topic: Press release summary

PaymentsEd Appoints Steve Klebe of Stripe to Merchant Advisory Board

 PaymentsEd, a non-profit organization focusing on delivering educational and networking opportunities to card-not-present (CNP) payment professionals, recently appointed Steve Klebe of Stripe to its Merchant Advisory Board. All Board members are charged with delivering high-level educational and networking opportunities for tenured payments professionals and those just beginning their careers.

“I am thrilled to have the opportunity to do a second go round on the PEF board,” Klebe said. “It is a core objective at this point in my career to share my experience, coach and inspire others to participate actively and contribute to the furthering of the industry. PEF is an outstanding forum to further that objective.”

Steve is a member of the Global Payment Performance team at Stripe responsible for working with the various product teams, key clients and prospects, conducting webinars, and representing the company on industry associations. He is the former Head of Google Pay BD – PSP Partnerships responsible for driving the program and partnerships to support acceptance online and InApp globally. In less than three years GPay onboarded over 150 PSPs globally supporting hundreds of thousands of merchants and hundreds of millions of transactions. Steve has over thirty-five years of experience in products and services related to the financial services industry in payment processing, data security and authentication at a variety of companies including VeriFone, CyberCash and CyberSource.

“Adding Steve to our Merchant Advisory Board illustrates our commitment to giving merchants access to high-profile payments industry leaders,” said Laura Lively, Executive Director of PaymentsEd. “We look forward to tapping his wealth of payments expertise as Steve is already actively engaged in curating excellent content for our upcoming 2022 Forum.”

The group’s main event is the PaymentsEd 2022 Forum in Washington D.C. from August 8-10, 2022. It’s the industry’s only event focused solely on educational and networking opportunities for payments professionals in a non-sales environment. The event gives attendees access to industry leaders and educational content that helps them to grow in their careers and become more successful and effective in their job.

“I have had the distinct opportunity to attend numerous PEF Forums and to speak at them and now have the opportunity to shape the upcoming Forum,” Klebe said. “The value of the content and the networking opportunities that the Forum makes available are extraordinarily valuable to the attendees.”

To learn more about the DRF PaymentsEd Forum visit: www.paymentsed.org.

PaymentsEd Forum

Laura Lively

612-802-7073

paymentsed.org

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  • Personnel Announcements

GrandPad Appoints Liz Nuytten as Company’s First Chief People Officer

 GrandPad, creator of the purpose-built tablet for seniors over the age of 75, announced today that Liz Nuytten has been appointed as the company’s first chief people officer. Headquartered in Minneapolis with offices in southwest Minnesota, California, Iowa, South Carolina, and Ireland, GrandPad delivers its custom-built tablet to individuals and families and to commercial users, including clinical care organizations, home health and companion care companies, and community services organizations.

In her new position at GrandPad, Nuytten will oversee hiring and retention, talent development, diversity and equity initiatives, along with nurturing GrandPad’s high-touch customer care team who provide personalized, always-on support for seniors who use the GrandPad tablet. Prior to being named chief people officer, Nuytten was a member experience recruiter for GrandPad, where she was responsible for building the team that interacts daily with senior users and families.

“Our team is the secret sauce to GrandPad’s growth and success,” said Scott Lien, co-founder and CEO of GrandPad. “To deliver a product and service that delights every user requires that all employees are mission driven with a passion for improving the lives of elderly adults. Liz has demonstrated an exceptional ability to bring out the best in our member experience agents and anyone she works with across our functional areas. Her passion and skills will allow GrandPad to continue to exceed industry satisfaction standards while supporting overall growth.”

The GrandPad tablet is custom built to meet the needs and interests of seniors who have had limited experience with technology, who have no or limited access to the internet, and who may have physical or cognitive limitations that make traditional mobile devices difficult to use. GrandPad’s low employee attrition rate, high-employee engagement scores and employee NPS of 60 all contribute to the company’s ability to continually deliver highly rated product design and customer support.

“Every member of the GrandPad team is driven by the desire to improve the lives of others. Their diverse perspectives and personal experiences enrich our workplace and the user experience,” said Nuytten. “I’m excited for this opportunity to contribute to the growth of GrandPad as a company by attracting and retaining mission-driven individuals and nurturing a workplace culture that ensures the success of GrandPad employees around the world.”

Prior to joining GrandPad in 2020, Nuytten held positions in sales, human resources, management, and management training for Dayton’s/Marshall Field’s. She earned a Bachelor of Arts degree in communications, history and political science from Concordia College in Moorhead, MN. Nuytten is also actively involved in the community, volunteering her time and talents to MOPS (Mothers of PreSchoolers), Riverworks Reading Buddies and Lunch Express, and the Greater Minneapolis Crisis Nursery.

Currently, more than 1.3 million people in over 120 countries use GrandPad to stay connected with loved ones. To learn more, visit GrandPad.net.

About GrandPad

Based in Minneapolis, GrandPad is a digital health company that develops engagement solutions to improve the health and well-being of older adults by reconnecting them to families, friends, and caregivers through technology that is safe, reliable, and easy to use. The GrandPad purpose-built tablet for people over the age of 75 — the first mobile device of its kind — addresses usability, security, and connectivity issues that are often roadblocks for integrating remote monitoring and telehealth into professional and familial caregiving settings. The company’s secure cloud platform with built-in LTE and web applications allows care teams and family members to engage remotely with older adults without depending on WiFi connectivity. GrandPad enables a variety of interactions, including video calls, sharing essential care-related emails and messages, and conducting multi-party video care conferences between family members and a patient’s continuum of caregivers. For professional caregivers, GrandPad offers connected device capabilities that support enhanced telehealth and remote monitoring services provided by a growing number of in-home healthcare organizations. To learn more, visit GrandPad.net or connect with us on LinkedIn, Facebook, Instagram, and Twitter.

GrandPad

Emily Cash

651-363-3108

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  • Personnel Announcements

SAI appoints 398 coaches, assistant coaches in preparation of Olympics 2024, 2028; ex-international athletes, Arjuna awardees among those appointed


In a major step that will strengthen the coaching backbone of India, the Sports Authority of India, Ministry of Youth Affairs and Sports, Government of India has extended offers of employment to 398 coaches at various levels in 21 disciplines. Many among the total number of 398 are ex-international athletes and Arjuna awardees who have competed or won medals in elite competitions such as the World Championships and Olympics. Of the total number of 398, 101 coaches are joining on deputation from PSUs and other government bodies.


The recruitment comes in the wake of the effort of the Ministry of Youth Affairs of Sports to provide 360 degree support to athletes as they prepare for important national and international competitions, including Olympic 2024, 2028. “I am happy that a number of ex-athletes who have competed at the highest international level of competition and won medals have applied for these posts and have been selected,” said Union Minister of Youth Affairs and Sports, Shri Anurag Singh Thakur, adding, “Their (the ex-international athletes) inclusion in the system will mean that besides training athletes in the sport itself, they will be able to train them for mental toughness which is the key to success when competing at the world stage.”


The new batch of coaches and assistant coaches has a host of eminent names, including Padma Shri awardee and Arjuna Awardee Bajrang Lal Thakar who is a gold medallist at the Asian Games and joins as a Rowing coach, Shilpi Sheoran who has won the gold in the Commonwealth Games in 2011 and joins as an assistant coach in wrestling, Olympian Jincy Phillip who joins as an athletics coach, Pranamika Borah multiple medallist in leading international championships who joins as a boxing coach. Speaking about what he looks forward to in the new assignment, Arjuna Awardee Bajrang Lal Thakar said, “I am grateful to the Sports Authority of India for giving me a chance to give back to sports as a coach especially at a time when water sports in India has a great chance of making an impact at international competitions. I am training the team for the Asian Games and I am confident that by fielding athletes in maximum number of disciplines we will be able to add to the country’s medal tally in the upcoming Asian Games.” Thakar added that water sports in India has got an added push with SAI’s National Centers of Excellence in Jagatpura and Alleppey which are world class infrastructure for water sports training.


There are 4 Arjuna Awardees, 1 Dhyanchand Awardee and 1 Dhronacharya Awardee among those who have been selected for the positions. Besides ex-international athletes, those who have completed their Diploma in Sports Coaching from NSNIS Patiala or a recognized Indian or foreign University have also been inducted. Several SAI coaches who were previously on contract, but whose contracts had ended, have been recruited back in service, as per their eligibility.


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