2017-2021 Global VoIP Services Market to Grow 9% during Forecast Period

Market Research hub’s analyst predicts the global voice over internet protocol (VoIP) services market to grow steadily at a CAGR of around 10% by 2021. One of the primary drivers for this market is the rise in the adoption of the bring your own device (BYOD) policy among organizations across the globe. Constant changes in work locations, time zone barriers, and the need to access official and confidential data through an employee’s personal device are resulting in the adoption of BYOD policies.

The report covers the present scenario and the growth prospects of the global VoIP services market for 2017-2021. To calculate the market size, the report considers the revenue generated by VoIP service providers and connectivity service providers for offering VoIP services suites.

The market is divided into the following segments based on geography:
– Americas

Global VoIP Services Market 2017-2021, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.

Key vendors
– Avaya
– Microsoft Skype
– Viber Media
– Vonage

Other prominent vendors
– 8×8
– Apple (FaceTime)
– BigAnt
– Cisco (Jabber)
– Facebook
– Google (Hangouts)
– HipChat
– IBM (Sametime)
– InPhonex
– Kakao Japan
– Kosmaz Technologies (VoIP)
– Line
– magicJack
– Tencent (WeChat)
– T-Mobile
– Vyke Telecoms

Market driver
– Increased number of mobile computing devices
– For a full, detailed list, view our report

Market challenger
– Network security issues
– For a full, detailed list, view our report

Market trend
– Low TCO
– For a full, detailed list, view our report

Key questions answered in this report
– What will the market size be in 2021 and what will the growth rate be?
– What are the key market trends?
– What is driving this market?
– What are the challenges to market growth?
– Who are the key vendors in this market space?
– What are the market opportunities and threats faced by the key vendors?
– What are the strengths and weaknesses of the key vendors?

Segmentation by call type and analysis of the VoIP services market:


During 2016, the international call segment dominated the VoIP services market and accounted for a major part of the overall market share. Factors such as high quality global IP calling feature at lower rates compared to traditional carrier rates propelled the market growth of this segment. Owing to this low-cost feature, customers have been adopting Internet calling services globally. The proliferation of mobile phones in the emerging markets will fuel the demand for VoIP services during the forecast period.

Segmentation by end-user and analysis of the VoIP services market:


In this market study, analysts have estimated the corporate segment to dominate the VoIP services market during the forecast period. During 2017-2018, the market growth rate may be moderate and is expected to grow rapidly post 2018. Business organizations attempting to reduce costs through the implementation of VoIP systems is considered to be the key factor for the dominance of this segment in the VoIP market. Globally, major start-ups and SMEs have adopted VoIP communications in their daily activities, which boosts employee productivity through the real-time transfer of data from remote locations. Additionally, organizations use VoIP systems to conduct video conferences and webinars as well.

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