Japan – Mitsubishi Electric Building Solutions to present and start operation of KEGMIL, a platform that simplifies field service management in elevator and escalator upkeep

Mitsubishi Electric Building Solutions to present and begin operation of KEGMIL, a platform that improves field service management in elevator and escalator upkeep

Promoting DX in elevator and escalator upkeep in abroad markets, beginning with Singapore

TOKYO, Sept 25, 2025 – (JCN Newswire) – Mitsubishi Electric Building Solutions Corporation (MEBS, Head Office: Chiyoda-Ku, Tokyo; President: Iwao Oda) today revealed the intro of KEGMIL, a cloud-based platform established by the Singapore-based start-up FTV LABS PTE. LTD. (FTV LABS) to enhance the management of field services for elevator and escalator upkeep in abroad markets. KEGMIL will be released in Singapore in October 2025, with the objective of broadening its implementation mostly throughout Southeast Asia and ultimately to other areas.

In today’s world, upkeep services for elevators and escalators have actually ended up being progressively essential as a way of guaranteeing user security and satisfying the growing needs for benefit and convenience. At the very same time, labor force aging and ineffective work procedures are becoming significant problems. Presenting KEGMIL into elevator upkeep field services will enable MEBS to enhance performance by enabling whatever from work directions and development verification to quick dispatch of upkeep employees be finished through the KEGMIL app. Particularly, throughout our pre-introduction confirmation, we acquired verification that the quantities of work associated with developing upkeep employee project strategies and upkeep employee work reports might be lowered by around 90% and 50%, respectively.

In the future, together with M’s BRIDGE, which makes it possible for remote tracking and evaluation, MEBS will boost the effectiveness of its thorough upkeep services and promote the arrangement of constant and premium field services.

Highlight of the KEGMIL System

1)Improves work quality and performance through explanation of work products and material.

• Work treatments for each item can be standardized utilizing the workflow and list production functions. Task-specific explanation guarantees constant work quality.
• Work performance is boosted by centrally handling the needed treatments, examination products, and other associated products for each operation and making them offered through a mobile app.
• Work guidelines can be set up not just for each item, however likewise for each website and system according to their particular specs, making it possible for in-depth work assistance.

2) Efficient upkeep employee allowance and accurate work orders lessen downtime and make it possible for fast healing.

• Keeping an eye on the development of employees’ jobs occasionally and integrating this with GPS area information helps with fast dispatching of employees in reaction to emergency situations such as devices failures.
• Making use of lists makes it possible to offer accurate work directions according to the elevator’s condition and helps with early healing.

3)Digitizing work conclusion reports and signatures on mobile phones improves manual labor permits the system to be utilized for emergency situation reaction work.

• Central management of work orders, work lists, and work reports on mobile phones assists in the automated generation of electronic reports– total with signatures– in the designated format upon the conclusion of each work task, removing the requirement to go back to the workplace in between tasks.
• Connecting images and videos to reports enables work to be carried out precisely even by workers not straight accountable for the system in concern throughout emergency situations.

Background

Elevators and escalators, which support movement worldwide as part of the social facilities, undergo increasing needs with each passing year with regard to user security, benefit, and convenience. The value of offering upkeep services that please these needs is likewise growing. Lots of nations around the world are dealing with the exact same obstacle as Japan of protecting a sustainable labor force as the working population continues to age, and in addition to protecting human resources, enhancing upkeep performance and case with DX have actually ended up being immediate concerns.

In the field service sector for elevators and elevators, much of the recordkeeping and management still relies on paper and handbook procedures, and much of the information obtained in the field has to be by hand input into several systems at the workplace, which results in all kinds of ineffective service procedures.

The intro of the KEGMIL platform into our elevator and escalator upkeep field services makes it possible to finish a wide variety of treatments completely on the app, consisting of clear work guidelines utilizing lists and photos, real-time development verification of different work jobs, emergency situation dispatch of upkeep employees utilizing GPS area information, and digital signatures.

Together with the digital improvement (DX) of our upkeep operations, we will continue to establish our international remote-maintenance service M’s BRIDGE, which allows constant tracking, examination, and information analysis of elevators. This will boost the general performance of our upkeep services and attain consistent and top quality field services.

About KEGMIL

KEGMIL^* is a cloud-based Field Service Management platform supplied by FTV LABS that promotes functional performance through the digitization of on-site operate in mechanical & & electrical engineering sector, in addition to specialized fields such as medical devices maintenance. By digitizing company records, work reports, schedule management, and other jobs that were formerly spread throughout paper media and several software application applications and centralizing their management within the KEGMIL app, these operations can be carried out more efficiently and effectively. In addition, by making it possible to immediately confirm constant work procedures on mobile phones at the worksite– consisting of the preparation of work treatments, products, and lists, in addition to seeing associated files such as illustrations– KEGMIL lowers manual labor time and labor while at the same time attaining consistent work quality.

Future Development

By centralizing upkeep service info that was formerly handled on paper or throughout diverse systems, KEGMIL will utilize field information built up through AI, artificial intelligence, IoT, and IoE to enhance the allotment of upkeep employees, which is presently dealt with individually in each area, and to worldwide standardize healing work operations. Through this, MEBS is intending to supply constant and even greater quality field services and understand innovative operations in the international market.

M’s BRIDGE is a signed up hallmark of Mitsubishi Electric Corporation, other than in specific areas.

^* URL: https://kegmil.com/

About Mitsubishi Electric Building Solutions Corporation

Mitsubishi Electric Building Solutions Corporation is a combined subsidiary of Mitsubishi Electric Corporation developed in April 2022 that carries out an extensive series of operations in the structure systems organization, from advancement and producing to upkeep and renewal. As a structure services company, we support the financial and social facilities through one-stop incorporated options that integrate a vast array of building-related services and products, consisting of elevators, escalators, cooling and refrigeration devices, and structure systems, along with our substantial experience in structure operation and management, and advanced digital innovation. From structures to developing complexes and even whole cities, we add to improving human life in structures and metropolitan areas by fixing a wide range of problems that are carefully connected to individuals and society, with the supreme goal of understanding wise cities. For more details, please see www.mebs.com/

Consumer Inquiries
Business Planning Department, Global Business Group
Mitsubishi Electric Building Solutions Corporation
bod.inquiry@rk.MitsubishiElectric.co.jp

Media Inquiries
Business Communication Division
Mitsubishi Electric Building Solutions Corporation
a_mebs_press@meltec.co.jp

News release: https://www.acnnewswire.com/docs/files/2025925.pdf