Oracle today announced Fusion Agentic Applications for finance and supply chain operations. The new agentic applications are powered by coordinated teams of specialized AI agents that are outcome-driven, proactive, reasoning-based, and engineered for enterprise execution. Built into Oracle Fusion Cloud Applications, Fusion Agentic Applications for finance and supply chain can make and execute decisions within business processes by securely accessing unified enterprise data, workflows, policies, approval hierarchies, permissions, and transactional context.
“Finance and supply chain teams are under constant pressure to close faster, respond to disruptions sooner, and deliver more with the same resources, but this is extremely difficult when so much time is still tied up in manual follow-ups, handoffs, and moving work across systems,” said Steve Miranda, executive vice president of Applications Development, Oracle. “With agentic applications that can reason, decide, and act against defined objectives, finance and supply chain teams can move from passive productivity to systems that proactively carry work forward, improve working capital, reduce costs and delays, and operate with greater confidence.”
Running on Oracle Cloud Infrastructure, powered by industry-leading LLMs, and extending the world’s most complete suite of cloud applications, the new Fusion Agentic Applications move beyond assistance to execution, helping finance and supply chain leaders dramatically improve business outcomes. By operating inside the existing Oracle Fusion Applications security framework, the new Fusion Agentic Applications can autonomously progress routine work within established guardrails, and surface exceptions, tradeoffs, and decisions where human judgment materially changes the outcome.
There are 12 new Fusion Agentic Applications available now across Oracle Fusion Cloud Enterprise Resource Planning (ERP) and Oracle Fusion Cloud Supply Chain & Manufacturing (SCM), including:
- Claims Settlement Workspace: Helps finance teams improve cash accuracy, settle claims faster, reduce cycle time, and improve control. This shifts exception-heavy settlement processes to intelligent execution and enhances cash accuracy and working capital.
- Collectors Workspace: Helps finance teams collect cash faster, lower days sales outstanding, and achieve higher promise-to-pay conversion rates. This replaces manual collections with intelligent, continuous cash flow management and improves working capital.
- Cost Accounting Close Workspace: Helps supply chain teams prioritize work, reduce close effort, and accelerate period close across manufacturing and inventory operations by surfacing material exceptions and next-best actions. This transforms checklist-driven close processes to an intelligent, guided workflow.
- Design-to-Source Workspace: Helps supply chain teams reduce supplier sourcing and product cost, cycle time, and compliance risk. This moves disconnected functions across engineering, supplier, and sourcing decisions into one coordinated process.
- Logistics Execution Command Center: Helps supply chain teams minimize fulfillment disruption, identify urgent issues faster, unify data across transportation and warehouse operations, and prioritize actions to resolve exceptions. This changes fragmented monitoring and manual escalation across systems to a single, role-based operation for faster issue resolution.
- Maintenance Operations Workspace: Helps supply chain teams reduce unplanned downtime, speed up triage, and focus on the highest-impact actions. This shifts reactive, manual sorting of work orders into proactive, priority-based execution.
- Process Manufacturing Workspace: Helps supply chain teams increase manufacturing quality, enhance issue detection, improve batch conformance, and reduce costs and variability. This moves disconnected production, quality, and cost analysis into a single, insight-driven workflow that speeds decisions and corrective actions.
- Product Readiness Workspace: Helps supply chain teams increase product launch efficiency and reduce delays, assess supply chain impact, and boost compliance. This reinvents launch readiness from manual tracking across teams into a single, guided workflow.
- Production Shift Operations Workspace: Helps supply chain teams streamline shift handoffs, reduce disruptions, improve output reliability, and keep operations on track with shift-readiness checks and carryover flagging. This elevates handoffs from reactive updates to a consistent, action-focused process.
- Sales Order Command Center: Helps customer service teams resolve sales order exceptions faster, manage holds more efficiently, respond to ad hoc customer queries, and process cancellations and returns. This transforms case-by-case sales order support to an AI-guided, centralized command center.
- Sourcing Command Center: Helps procurement teams accelerate procurement decisions, negotiate more effectively, and manage high-priority exceptions. This takes negotiation activities and exception handling from multiple tools and inbox-driven follow-ups to one streamlined, AI-guided process.
- Warehouse Operations Workspace: Helps supply chain teams increase warehouse efficiency and expand insights across stock, inbound, outbound, and workforce by proactively surfacing current and emerging issues and recommending resolutions. This changes warehouse execution from searching through multiple screens and reports to rapid, guided action on the highest-priority issues.
The new Fusion Agentic Applications for finance and supply chain are supported by a full AI ecosystem anchored by Oracle AI Agent Studio. With the new Agentic Applications Builder in the Oracle AI Agent Studio, organizations can build, connect, and run AI automation and agentic applications using reusable Oracle, partner, and external agents without traditional application development. In addition, built-in observability, ROI measurement, and safety controls enable agents to deliver measurable value and operate responsibly at scale. To learn more about Oracle Fusion Applications, visit www.oracle.com/applications.
Oracle today announced Fusion Agentic Applications for HR. The new agentic applications are powered by coordinated teams of specialized AI agents that are outcome-driven, proactive, reasoning-based, and engineered for enterprise execution. Built into Oracle Fusion Cloud Applications, Fusion Agentic Applications for HR can make and execute decisions within business processes by securely accessing unified enterprise data, workflows, policies, approval hierarchies, permissions, and transactional context.
“HR leaders and managers are being asked to deliver better employee experiences, make faster decisions, and stay compliant, all while operating with leaner teams and more complex policies. This is extremely difficult when so much time is spent chasing updates, reconciling disconnected signals, and moving work across systems,” said Chris Leone, executive vice president of Applications Development, Oracle. “With our new Fusion Agentic Applications that can reason, decide, and act against defined objectives, HR leaders and managers can reinvent key processes such as scheduling, hiring, career development, and employee support by shifting work from manual coordination to proactive execution.”
Running on Oracle Cloud Infrastructure, powered by industry-leading LLMs, and extending the world’s most complete suite of cloud applications, the new Fusion Agentic Applications move beyond assistance to execution, helping HR leaders and managers dramatically improve business outcomes. By operating inside the existing Oracle Fusion Applications security framework, the new Fusion Agentic Applications can autonomously progress routine work within established guardrails, and surface exceptions, tradeoffs, and decisions where human judgment materially changes the outcome.
There are eight new Fusion Agentic Applications available now within Oracle Fusion Cloud Human Capital Management (HCM), including:
- Career Advancement Command Center: Helps HR leaders promote career mobility, connect employees to open roles, and keep them engaged with ongoing events and communications. This turns ad hoc career development into guided, strategic advancement.
- Contract Compliance Workspace: Helps HR leaders better automate contract execution, semantically analyze contract agreements, surface proposed next steps in context, and move work forward within defined objectives. This transforms fragmented contract management into consistent, scalable execution.
- Hiring Workspace for Store Managers: Helps retail store managers accelerate hiring and reduce administrative work across recruiting processes. This advances tedious manual coordination to streamlined, efficient talent acquisition.
- Manager Concierge Workspace: Helps managers make smarter team decisions, prioritize what needs attention, and take policy-backed, one-click actions across compensation, performance, talent, absence, and more. This shifts disjointed manager tasks to more focused, confident team management.
- My Help Workspace for Employees: Helps employees resolve issues faster and stay on top of what needs attention with a single place to track requests and follow-ups, view items awaiting action, and access knowledge articles and updates. This replaces ticket-chasing employee support with accelerated, self-service resolution.
- Team Learning Workspace for Managers: Helps managers upskill their teams, monitor learning needs, anticipate compliance risk and skill gaps, and prioritize high-value development actions. This shifts reactive learning management to proactive, targeted development.
- Team Talent Calibration and Review Workspace: Helps managers execute more equitable talent review assessments, streamline calibration meetings, identify rating inconsistencies, and provide evidence-based recommendations. This moves subjective calibration to data-informed, consistent talent discussions.
- Workforce Operations Command Center: Helps managers and frontline leaders execute workforce scheduling, time, and absence operations faster, reduce manual data gathering, and accelerate scheduling approvals. This elevates workforce operations from reactive management to proactive, intelligent processes.
The new Fusion Agentic Applications for HR are supported by a full AI ecosystem anchored by Oracle AI Agent Studio. With the new Agentic Applications Builder in the Oracle AI Agent Studio, organizations can build, connect, and run AI automation and agentic applications using reusable Oracle, partner, and external agents without traditional application development. In addition, built-in observability, ROI measurement, and safety controls enable agents to deliver measurable value and operate responsibly at scale.
To learn more about Oracle Fusion Applications, visit www.oracle.com/applications
Oracle today announced Fusion Agentic Applications for customer experience (CX). The new agentic applications are powered by coordinated teams of specialized AI agents that are outcome-driven, proactive, reasoning-based, and engineered for enterprise execution. Built into Oracle Fusion Cloud Applications, Fusion Agentic Applications for CX can make and execute decisions within sales, service, and marketing processes by securely accessing unified enterprise data, workflows, policies, approval hierarchies, permissions, and transactional context.
“Customer expectations and operational complexity have outpaced traditional systems, creating an urgent need for applications that don’t just support work, but actively drive positive customer outcomes,” said Chris Leone, executive vice president of Applications Development, Oracle. “With our new Fusion Agentic Applications for customer experience, sales, service, and marketing teams can move beyond static workflows to embrace outcome-focused execution that increases efficiency, builds loyalty, and expands revenue.”
Running on Oracle Cloud Infrastructure, powered by industry-leading LLMs, and extending the world’s most complete suite of cloud applications, the new Fusion Agentic Applications move beyond assistance to execution, helping sales, service, and marketing leaders dramatically improve business outcomes. By operating inside the existing Oracle Fusion Applications security framework, the new Fusion Agentic Applications can autonomously progress routine work within guardrails, and surface exceptions, tradeoffs, and decisions where human judgment materially changes the outcome.
There are five new Fusion Agentic Applications available within Oracle Fusion Cloud Customer Experience (CX), including:
- Contract Compliance Workspace: Helps sellers advance deals and protect revenue with end-to-end contract oversight across an enterprise contract portfolio to help identify, prioritize, and address risks. By semantically analyzing contracts, it can help detect deviations from policies and propose next steps. This shifts manual contract management to proactive risk management and helps reduce cycle time and improve deal quality.
- Cross-Sell Program Workspace: Helps sales teams achieve higher win rates, lower customer acquisition costs, identify growth opportunities, and drive predictable expansion revenue. This changes reactive campaigns into proactive, always-on revenue expansion.
- Marketing Command Center: Helps marketing teams identify new revenue opportunities, prioritize target segments, and launch the next best growth program based on unified enterprise signals. This transforms manual analysis of fragmented data sources into coordinated continuous growth execution.
- Sales Command Center: Helps sales teams convert more leads, reduce churn, and accelerate revenue growth. This replaces manual oversight with continuous monitoring, risk analysis, and next-best-action execution.
- Service Manager Workspace: Helps service teams improve service quality and accelerate resolution by continuously monitoring service operations and surfacing escalations, customer risk, and service performance. This elevates traditional service dashboards into a proactive action-oriented assistant.
The new Fusion Agentic Applications for customer experience are supported by a full AI ecosystem anchored by Oracle AI Agent Studio. With the new Agentic Applications Builder in the Oracle AI Agent Studio, organizations can build, connect, and run AI automation and agentic applications using reusable Oracle, partner, and external agents without traditional application development. In addition, built-in observability, ROI measurement, and safety controls enable agents to deliver measurable value and operate responsibly at scale
