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With more than 800+ customers across the country, IceWarp, an internationally acclaimed company is constantly hustling to change the face of the Indian Market. In a span of 4 years, IceWarp has successfully joined forces with a number of small, medium and enterprise level businesses to entirely change the concept of how their teams share information online.

This all-in-one email collaboration platform has now effectively teamed up with Fedbank Financial Services Ltd (Fedfina), a subsidiary of the Federal Bank Ltd. to provide them with a Unified Communication Solution.

Previously equipped with a non-updated version of on-cloud local vendor Email Server, Fedfina faced many challenges wherein archived data had to be taken offline within every 6 months. A constant requirement of migrating the existing data left no room for improvement in their then Mail Server. Absence of solutions for Collaboration and Communications; and Group Chat solutions for the broadcasting of messages brought in limitations leading to stunted growth of the business. Furthermore, lack of significant features such as syncing across devices, non-syncing of Email, Calendar, and Contacts in real time; and the existence of spam added on to its challenges.

Unified Communication solution powered by IceWarp thus acted as a one-stop resolution for Fedfina’s standing difficulties. IceWarp’s praiseworthy solution provided the availability of an OnCloud solution for the users assuring OnCloud archiving with Archivist/Compliance access. IceWarp Outlook Sync and Active Sync allows syncing across multiple devices while the presence of Cisco ATP further resolves spam related issues. The solution also has collaborative features including Mailbox and Calendar Sharing, Document Editing and Instant Messaging.

“We are delighted to expand our engagement with IceWarp. They have an incredible team and a strong partner relationship to understand our objectives and provide best-in-class solutions efficiently. The key factor of IceWarp is that they have revolutionary solutions for communication and collaboration which in return benefits us and further lead them to penetrate deeper into the market and have a stronger hold” stated Aditya Nabar, Vice President &Head – IT at Fedbank Financial Services Ltd.

Speaking on the deployment, Pramod Sharda – CEO, IceWarp India & Middle East said, “The cumulative growth of the list of our clientele has been acting as a constant reminder of us moving closer to our vision. In the past few years, the Indian market has been highly supportive of IceWarp which has added on to our pace of development. As a channel-driven company, our customers remind us to invent and re-invent our technologies, our solutions to further thrive across the globe”.

The administration of Unified Communication solution is quite easier using the IceWarp Administration tools, leading it to be an appropriate solution for Fedfina. IceWarp has already acquired more than 800 customers and is currently present across 50 countries.

About Fedbank Financial Services Ltd (Fedfina):

With the receipt of its NBFC license in 2010, the company started off as a distribution arm of its parent bank where it distributed the banks home loan and auto loan products across top metro locations using retail outlets. Today, Fedfina has 150 plus branches across Tamil Nadu, Karnataka, Andhra Pradesh and ROI. Having tested success with the gold loan business, it has quickly diversified into other products like mortgage loans and corporate finance, Personal & Business Loanswith its clear customer centric approach and aggressive expansion plans, Fedbank Financial Services Limited is poised to emerge as a relevant player in the NBFC space.

About IceWarp:
IceWarp is an internationally renowned company for developing a complex solution for communication and collaboration; has been operating in the market since 2001. IceWarp entirely changes the concept of how teams share information online. Provides an ultimate all-in-one collaboration platform and a whole new family of apps put powerful collaboration tools right at the user’s fingertips by integrating everything they need under a single login – Email, TeamChat, and Storage.

IceWarp aims at continuous and comprehensive innovation considering current trends and requirements of more than 50,000 customers. We are present across 50 countries and have already acquired more than 800 customers in India in a short span of 5 years. This is the reason IceWarp is being considered as the only alternative to Exchange, Office 365, GSuite.

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