TXU Energy has recently been recognized by two leading publications, CIO
Magazine and Computerworld, for its efforts to enhance customer
service and deliver value through significant investments in new
innovative technologies.
“We certainly appreciate the fact that two of the most respected global
IT publications have recognized TXU Energy for deploying innovative
technologies to create new value for customers”
TXU Energy has been named as a Laureate by the International Data
Groups (IDG) Computerworld Honors Program. This prestigious
award goes to the Top 15 companies globally in each industry.
Additionally, TXU Energy was also recognized on the 2010 CIO 100 list by
CIO Magazine. With this recognition, TXU Energy is ranked as one of the
top 100 companies across all industries for their commitment in using
new innovative technologies to provide customers with services and value
that are superior to their competitors.
We certainly appreciate the fact that two of the most respected global
IT publications have recognized TXU Energy for deploying innovative
technologies to create new value for customers, said Kevin Chase, chief
information officer for TXU Energy. Im proud of the teams
accomplishments and our implementation of new technologies for
customer care, which enable us to deliver the premier service our
customers want and deserve.
Serving more than two million customers in the highly competitive Texas
retail electricity market, TXU Energy replaced virtually all of its 170
IT systems with new technologies in 2009. This was a critical step in
TXU Energys overall goal of further differentiating itself from its
competitors with best-in-class service and new solutions to help
customers save money.
These recent investments in technology are enabling TXU Energys
customers to make better decisions through new solutions on the web and
mobile devices to monitor and reduce home energy consumption. In
addition, customers are enjoying a much improved interactive voice
response (IVR) system, as well as new web portals for both residential
and business customers that make it simpler to get desired services
quickly and easily.
For more information about the 2010 CIO 100 list, visit CIOs website: cio.com/cio-awards/cio100.
For more information about the 2010 Computerworld Honors program,
visit Computerworlds website: cwhonors.org.
About TXU Energy
TXU Energy is a market-leading competitive retailer that provides
electricity and related services to more than 2 million electricity
customers in Texas. TXU Energy offers a variety of innovative products
and solutions, allowing both its residential and business customers to
choose options that best meet their needs, including exceptional
customer service, competitively priced electricity service plans,
innovative energy efficiency options, renewable energy programs and
other electricity-related products and services. Visit txu.com
for more information about TXU Energy. REP #10004.

Source: Business Wire