Reliance Globalcom’s Hybrid VNO Heritage Delivers Customer Growth

With an increasing requirement in the multi-national Enterprise
community for collaborative, business critical application sharing
capabilities, Reliance
Globalcom has delivered a focused expansion of secure,
high-bandwidth connectivity solutions into emerging markets. With
processes specifically designed to manage the kind of multi-carrier
networks critical for truly global business scalability, Reliance
Globalcom has seen significant company growth in the form of new
business, service expansion orders and major contract extensions with
companies including SGS,
Richco
and United
Biscuits.
“We have seen our global network costs reduced by 20 percent, as
Reliance Globalcom’s flexible, Hybrid VNO sourcing means we no longer
have to negotiate and manage contracts with the multiple, in-country
carrier and service providers and can concentrate on our key business
deliverables”
“As increasing business growth opportunities are being recognized in the
emerging economies of the world, as well as India and China, our
customers and competitors understand the value of multi-supplier
networks, procured with unmatched expertise in every local market,” said
Punit Garg, president and CEO, Reliance Globalcom. “We have more than 20
years of experience in this specific service provision, and backed by
expansions to our global Ethernet VPLS, IP MPLS and IP VPN
network offerings, we have witnessed a significant increase in our
customer base and profitability in 2010.”
“Reliance Globalcom manages more than 1,000 circuits from more than 100
different local, regional and global carriers within our network,” said
Stefan Schnydrig, CIO, SGS. “As a single point of contact for any
network related issues, Reliance Globalcom provides the flexibility to
scale our operations rapidly, and ensures we are cost competitive in
every market.”
“We have seen our global network costs reduced by 20 percent, as
Reliance Globalcom’s flexible, Hybrid VNO sourcing means we no longer
have to negotiate and manage contracts with the multiple, in-country
carrier and service providers and can concentrate on our key business
deliverables,” adds Dr. Walter Grüner, CIO, Süd-Chemie.
No single provider can adequately secure high-bandwidth connectivity
between all emerging and established international markets. While
partnering with local providers to extend service offerings to match
global Enterprise requirements has been a tactic aggressively pursued by
many international carriers recently, Reliance Globalcom’s Hybrid VNO
approach has been founded on this reality since 1988 by utilizing
processes and systems specifically designed to support the management of
these multivendor global networks. Some specific examples of this core
competency, process differentiators include:
Management of third party circuits, with more than 700 service
provider partners globally
Incentivized, year-on-year network optimization for multi-carrier
solutions
Globally consistent SLAs, regardless of underlying carrier
Business focused on managed services, not owned bandwidth optimization
Extensive, transparent and fully-integrated network-agnostic reporting
portals and tools
Reliance Globalcom’s established heritage in this complex network design
approach has significantly contributed to positive mid-year financial
results and strong growth in global managed network contract wins.
Reliance Globalcom Reported the Following on September 30, 2009:
Reliance Globalcom business revenue grew by 20% on a
quarter-on-quarter basis; EBITDA has grown by 16% and EBIT by 30% on
quarter-on-quarter basis.
Strong New Business Momentum through Trusted Consultation and Network
Agility:
Reliance Globalcom’s customer base has expanded significantly, with
several new multi-million dollar contracts signed. These wins are based
on the completion of a detailed network capability and requirement
consultation and the provision of high-bandwidth, scalable solutions
matched to meet the customers’ evolving business needs. The Qatar
Foundation educational institute as well as a number of other global
organizations are now benefiting from these advantages:
Süd-Chemie: The listed, specialty chemicals manufacturer
headquartered in Munich signed a multi-million dollar, five-year
contract with Reliance Globalcom to consolidate more than 100 local IP
VPN and MPLS solution providers’ billing, fault identification and
contract management services into a single, transparent point of
management. This included Managed Internet Access and Remote Access
Services to connect 74 office and manufacturing sites across 20
countries worldwide. More
details…
Richco: The global manufacturer of plastic fasteners and
engineered component solutions required real-time access to critical
data, enhanced visibility to remote systems and improved collaboration
between their global offices and manufacturing facilities located in
the U.K., the U.S. and China. Reliance Globalcom designed a
fully-managed, fully-meshed Enterprise
Global Ethernet solution. More
details…
Continued Organic Growth through Existing Customer Renewals and
Service Expansions:
Contract renewals with existing customers were also strong, with major
Enterprise customers looking to further increase their efficiency and
reduce the total cost of ownership of their networks. Major contract
extensions with Reliance Globalcom for managed network services were
made by Bavaria, a leading global brewing company; CFS, a
leading food processing and packaging operator; and by Molex, a
leading one-source supplier of interconnect products. Additional
companies include:
Amplifon: The world leader in the distribution of hearing
systems now has approximately 1,500 sites across Europe connected via
a Hybrid MPLS and IP Sec network. The solution has increased
flexibility and significantly reduced costs.
SGS: The world’s leading inspection, verification, testing and
certification company, re-signed a five year agreement with Reliance
Globalcom for a fully-redundant Hybrid network using Ethernet Layer 2,
MPLS, VPLS and IPSec technologies to connect 745 sites in 102
countries across six continents. More
details…
United Biscuits: The leading European manufacturer of biscuits
and snacks, completed a three-year contract extension worth over ©1.3
million. Reliance Globalcom delivered up to three times the existing
primary bandwidth and enhanced resilience via Ethernet, while
increasing connectivity by up to 400 percent at remote sites via an
improved MPLS network design utilizing multiple carriers. More
details…
Stena Line: The international transport and travel service
company signed a new two-year deal, worth over USD $3.5 million
resulting in Reliance Globalcom delivering an integrated MPLS and
Ethernet Hybrid network with the capability to transmit the
high-bandwidth CCTV footage. It can also be easily scaled to support
video-conferencing, voice-over-IP (VoIP). More
details…
Amer Sports: The Finnish sports equipment manufacturer, which
owns Wilson, Atomic, and Suunto brands, signed a 4-year multi-million
dollar deal, connecting over 70 sites across 26 countries, including
France, Romania, Mexico, China and the U.S. More
Details…
About Reliance Globalcom
Reliance Globalcom, a division of Reliance Communications, spearheads
the Global Telecom operations of India’s largest Integrated Telecom
Service Provider. Reliance Globalcom brings together the synergies of
Reliance Communications’ Global Business encompassing Enterprise
Services, Capacity Sales, Managed Services and a highly successful
bouquet of Retail products and services comprising of Global Voice,
Internet Solutions and Value Added Services. The company serves over
2,100 enterprises, 200 carriers and 2.5 million retail customers in 163
countries across 6 continents.
Reliance Globalcom owns the world’s largest private undersea cable
system spanning 65,000 Kilometers seamlessly integrated with Reliance
Communications’ domestic optic fiber running over 190,000 Kilometers,
providing a robust Global Service Delivery Platform connecting 40 key
business markets in India, USA, Europe, the Middle East, and the Asia
Pacific region. With its recent acquisition of eWave World (now Reliance
WiMAX World), a pioneer in the global WiMAX space, Reliance Globalcom
has the capability to launch 4G services in over 50 countries. It has
also acquired the Vanco Group (now Reliance Vanco Group), enabling the
company to provide managed services to over 230 countries and
territories across the globe. For further information, please visit www.relianceglobalcom.com.

Source: Business Wire

March 4th, 2010 @ 11:30am