Tag: handling

LCQ19: Handling of snakes *************************      Following is a question by the Hon Stanley Li and a written reply by the Secretary for Environment and Ecology, Mr Tse Chin-wan, in the Legislative Council today (June 14):   Question:      Recently, some rural residents have relayed that the presence of venomous snakes near their residences has caused the death of the dogs kept by them. Under the existing policy, members of the public who spot snakes may, in case of emergencies, call the Police to arrange for professionals to catch the snakes, while the Agriculture, Fisheries and Conservation Department (AFCD) does ... Read more

Progress in handling of banking complaints by HKMA ************************************************** The following is issued on behalf of the Hong Kong Monetary Authority:      The Hong Kong Monetary Authority (HKMA) announced today (August 13) the progress made in its handling of banking complaints received as at end-July 2021. Banking complaints include cases concerning general banking services and conduct-related issues.             In July 2021, 258 cases were received and the handling of 238 cases was completed. As at end-July, the handling of 752 cases was in progress.              A table summarising the progress made in the handling of banking complaints by the HKMA is attached.