Author: venettasoule

WombatDialer boosts agents productivity and improves your contact center’s outbound flow. You can easily implement automatic dialing, Text-to-Speech integration and call-back options on unanswered calls. You can configure your outbound campaigns with different dialing modes including direct, reverse, preview, manual and predictive. WombatDialer is highly scalable, multi-server and works with an existing Asterisk or FreePBX installation. This new release is centered around the API side of WombatDialer and makes its integration with external systems easier and safer to run. The main improvements are: – Improved API security – Backpressure on number uploads – AUTO calls start from attempt 0 – ... Read more