Author: patriceormond

The marketing department allows you to better segment campaigns with trend analysis and customer feedback processing. Customer service managers see their task much more streamlined thanks to chatbots for SMEs, which solve incidents without the need for human intervention. Artificial intelligence (AI) in companies of any size is essential today. It is a mistake to think that it is only available to large multinationals. There are solutions of all kinds at affordable prices that have democratized access to machine learning and automation technologies. The emergence of COVID-19 has further accentuated this need. SMEs prepared to digitize processes will be able ... Read more