The report stated 23 percent stays in the pilot phase, signalling a clear shift from experimentation to execution. Significantly, 76 percent of magnate think GenAI will have a substantial company effect, and 63 percent report being prepared to utilize
India’s business AI landscape has actually reached an essential phase, according to the current EY-CII report, which states that almost half of Indian business now have several Generative AI (GenAI) live usage cases.
The report stated 23 per cent stays in the pilot phase, signalling a clear shift from experimentation to execution. Significantly, 76 percent of magnate think GenAI will have a substantial organization effect, and 63 percent report being prepared to utilize it efficiently.
Operations (63 per cent), client service (54 per cent) and marketing (33 per cent) are recognized as the leading 3 service functions prioritised for GenAI usage cases over the next 12 months. Furthermore, 91 percent of leaders mentioned speed of implementation as the single most significant aspect driving their buy-versus-build choices.
“Our study reveals that business India has actually moved beyond experimentation. Almost half the business currently have several usage cases in production. For business, the focus needs to now move from constructing pilots to developing procedures, where human beings and AI representatives work together effortlessly,” stated Mahesh Makhija, Partner and Technology Consulting Leader at EY India.
“Enterprises that prioritise information preparedness, design guarantee, and Responsible AI will form the competitive benefit of the years.”
Quality of AI combination
According to Chandrajit Banerjee, Director General of CII, the coming years will be specified not just by the speed of AI adoption, however by the quality of its combination into India’s financial and social material.
“This change has the prospective to include worth to India’s development story. While obstacles around information preparedness, governance, and measurement continue, India’s AI journey is moving from pilots to efficiency,” stated Banerjee.
Regardless of the optimism, AI and device knowing financial investments stay reasonably modest. The report, even more revealed that more than 95 percent of organisations designate less than 20 percent of their IT budget plans to AI, while just 4 percent have actually crossed the 20 percent limit.
Appropriately, there is an apparent space in between belief in AI’s possible and real financing for scaled change.
In addition, as business operationalise AI, the concentrate on roi is ending up being significantly main.
The EY-CII report included that business are starting to move far from determining AI success simply through expense metrics, rather embedding AI into core company workflows to drive concrete results.
Released on November 16, 2025
