Birdeye Unleashes Advanced Enterprise Reporting & Analytics Suite
Birdeye empowers multi-location enterprises with deep insights for competitive excellence
Palo Alto, CA – WEBWIRE – Monday, November 27, 2023
Birdeyes upgraded reporting and analytics suite empowers executives to stay ahead of the curve by going far beyond surface-level data. – Dave Lehman, president of Birdeye
Birdeye, the leader in online reputation management (ORM) and customer experience (CX) solutions, announced a massive upgrade to its enterprise reporting and analytics suite, solidifying its leadership position as the most trusted platform for multi-location enterprises.
As the digital landscape becomes increasingly complex, static data is no longer sufficient for driving enterprise business growth. Birdeyes enhanced reporting capabilities leverage advanced analytics and artificial intelligence (AI) to empower enterprises to sift through vast datasets, providing them with not just information, but actionable intelligence.
By embracing analytics and AI, Birdeye ensures that enterprises can not only keep pace with the demands of todays competitive market but also stay ahead and position themselves as industry leaders in the ever-evolving landscape of customer experience and online reputation management.
This strategic enhancement equips local businesses with unparalleled insights into online presence, customer feedback, and operational performance across hundreds or thousands of business locations through a suite of powerful reports covering online reviews, listings, social media, inbox management, surveys, and ticketing.
As the leader in enterprise ORM and CX, we work closely with the biggest location-based businesses around the world. What we hear is that in todays dynamic business environment, the need for actionable insights is paramount, said Dave Lehman, president of Birdeye. Birdeyes upgraded reporting and analytics suite empowers executives to stay ahead of the curve by going far beyond surface-level data. They can now get powerful insights into customer sentiment, operational efficiency, and online presence across various touchpoints.
Key highlights of the upgrade include:
1. Holistic Reporting Across Digital Channels
Access consolidated reports that provide a 360-degree view of online reputation, customer interactions, and customer sentiment over time and across locations in order to make more informed decisions.
2. Richer Visualization Options
Interpret data more intuitively with enhanced visualization options, including interactive charts and graphs. Easily filter and compare data by location and over time to gain deeper insights at a glance and enable quicker and more informed decision-making.
3. Dashboard Builder for Tailored Insights
Create custom dashboards with specific metrics and KPIs tailored by role and use case.
A Decade of Expertise for Multi-Location Businesses
Birdeyes decade-long experience working with multi-location businesses has shaped its understanding of their major challenges: end-to-end visibility into customer sentiment, actionable insights at a location level, and achieving higher ROI from CX and ORM initiatives.
Birdeye Reports aims to address these challenges, underpinned by its commitment to being comprehensive, intuitive, and actionable.
- Comprehensive: Get insights across the entire customer journey in digestible, easy-to-understand reports.
- Intuitive: Replace spreadsheets with visual data reports and role-specific dashboards.
- Actionable: Empower business teams with personalized reports and dashboards that turn vast amounts of data into achievable goals and actionable next steps.
Birdeye reports are not just a collection of metrics; they are a strategic asset that fuels competitiveness. Its about turning insights into initiatives and initiatives into a competitive advantage. With our upgraded suite, businesses gain the tools to not only navigate the challenges but to outperform their competitors in the ever-evolving marketplace, said Naveen Gupta, co-founder and CEO of Birdeye.
For more information about Birdeyes Reporting and Analytics suite, visit birdeye.com/analytics.
About Birdeye
Birdeye is the highest-rated, all-in-one reputation management and customer experience platform for local brands and businesses. Over 100,000 businesses use Birdeye to connect with customers, manage their online presence, and grow.
NEXBot announces NEXBot.io, their groundbreaking generative AI platform that brings custom conversational AI application development to the masses. NEXBot.io PHILADELPHIA – Nov. 9, 2023 – PRLog — Today, Philly-based tech startup NEXBot announces the launch of NEXBot.io, a cutting-edge platform empowering users to build and deploy custom chatbots powered by OpenAI’s GPT-4. Users can use their bots through the platform Chat User InterfaceI, or integrate them outside the platform, with email chat available from day one. NEXBot is free to use, without requiring subscriptions, payment information, or even user accounts. Innovative Monetization: Every newcomer to NEXBot.io is granted 500 message credits, with each bot engagement subtracting a single credit. While the option to buy more credits is available, NEXBot.io introduces a pioneering feature where bots published by users produce credits for their creators. It’s up to the creators to establish a messaging fee for their bots, and each response their bot gives sends restores that amount of credits to the bot’s owner. For businesses, NEXBot.io introduces “Storefront” NEXBot’s vision for the future Orlando Calvo, NEXBot’s founder and CEO, first envisioned the platform in May 2023, inspired by the potential of conversational AI in education and beyond. “As a child I remember having conversations about Einstein’s theory of relativity with a cousin I only saw once every few years. I loved these conversations but I could almost never have them. NEXBot solves that problem.” All users have access to Albert (bots.nexbot.io/ “Whenever I hear about a new JWST or LIGO discovery and become curious about some aspect of it, I find myself having long conversations with Albert. I set him up to talk physics at any level of sophistication, but also to know about every aspect of Einstein’s life. The result is a charming bot with a surprisingly human touch.” While NEXBot focuses on providing non-technical users tools to build sophisticated bots, what truly excites Orlando is the potential for story-telling. NEXBot.io is designed to give creators the tools to create conversational experiences. A savvy creator can build a chatbot that leads the user in partially scripted conversations, taking twists and turns like a good movie or novel. “Ultimately we are trying to democratize large language model APIs through no-code interfaces, and we can’t wait to see what our users build with them.” NEXBot is a generative AI startup that aims to provide non-developers with the tools to unleash their creativity as they create bespoke conversational applications. NEXBot was founded in 2023 by Orlando Calvo, they are based in Philadelphia, PA. Orlando can be reached at orlando@nexbot.io and his bot is available to chat with you 24/7 at bots.nexbot.io/ BURBANK, Calif. – WEBWIRE – Friday, July 8, 2022 Nickelodeon will invite fans to dive into an immersive experience at Comic-Con International: San Diego 2022, showcasing the depths of Bikini Bottom, imaginations of babies, a new generation of Transformers robots, the hallways of Monster High, the elements of Avatar and more. Headquartered at its 1,800 square-foot booth (#4113) on the convention center floor, Nickelodeon will celebrate fan-favorite characters and shows with one-of-a-kind panels, talent signings, activations, exclusive products and interactive design elements featuring: SpongeBob Universe (SpongeBob SquarePants and its two original spinoff series, The Patrick Star Show and the Paramount+ Original series, Kamp Koral: SpongeBobs Under Years), the Paramount+ Original series Rugrats and Transformers: EarthSpark, plus Monster High: The Movie, Avatar: The Last Airbender and more.
Every day of the convention, Nickelodeons booth will feature: a 16-foot-tall Bumblebee of Transformers: EarthSpark photo opportunity and AR experience; an immersive Monster High: The Movie activation, where fans can compete against the clock to match objects to lockers; an 8-foot-long underwater television from The Patrick Star Show that fans can step inside; a Kamp Koral: SpongeBobs Under Years photo opportunity; a Rugrats photo opportunity; an Avatar: The Last Airbender-themed retail area featuring a custom t-shirt station and one-of-a-kind, exclusive collectibles; costumed-character appearances; and autograph signings with the voice casts and producers from SpongeBob Universe, Rugrats, Transformers: EarthSpark and Avatar: Braving the Elements podcast.
Nickelodeon will present four panels: Nickelodeons Rugrats: The Babies are Back!, an exclusive look at the all-new series; SpongeBob SquarePants: Dive into SpongeBob Universe!, a deep dive into the iconic franchise; Introducing Transformers: EarthSpark!, an insider event that celebrates a new take on the global franchise; and Avatar: Braving the Elements LIVE!, a behind-the-scenes look at how Avatar was brought to life.
The following is the full rundown of Nickelodeons activations:
PANELS
DAILY BOOTH ACTIVITY
Nickelodeon, now in its 43rd year, is the number-one entertainment brand for kids. It has built a diverse, global business by putting kids first in everything it does. The brand includes television programming and production in the United States and around the world, plus consumer products, digital, location-based experiences, publishing and feature films. For more information or artwork, visit http://www.nickpress.com. Nickelodeon is a part of Paramounts (Nasdaq: PARA, PARAA) global portfolio of multimedia entertainment brands.
NEXBot Unleashes Innovative Editor and Marketplace of User-Created GPT-4 Applications
Nickelodeon Unleashes SpongeBob Universe, Rugrats, Transformers: Earthspark, Monster High: The Movie, Avatar: The Last Airbender and More at Comic-Con International: San Diego, July 21–24, 2022
Globally Iconic Characters Come to Life as Nickelodeon Gives Fans an Immersive Experience at Booth and Panels, Showcasing SpongeBob SquarePants, Patrick Star, Tommy Pickles, Angelica Pickles, Bumblebee, Clawdeen Wolf, Avatar Aang and More
Thursday, July 21, 1:00 p.m. 2:00 p.m. (Room: 6BCF): Hold on to your diapies, throw Cynthias Workout on the stereo, and HALT! for Reptar your favorite babies are back and better than ever! Join voice talent from the Paramount+ Original Series Rugrats, EG Daily (Tommy), Cheryl Chase (Angelica), and Charlet Chung (Kimi), along with executive producer Eryk Casemiro as they bust out of the playpen to give fans an exclusive look at behind-the-scenes art and sneak peeks of never-before-seen content, perform a live table-read, and provide answers to popular questions. A babys gotta do what a babys gotta do! Moderated by Jim Viscardi, Executive Editor, Comicbook.com.
Thursday, July 21, 3:30 p.m. 4:30 p.m. (Room: 6BCF): Put on your diving suit and get ready to delve deep into Nickelodeons SpongeBob SquarePants and its two original spinoff series, The Patrick Star Show and the Paramount+ Original Series, Kamp Koral: SpongeBobs Under Years. Legendary voice talent from all three seriesTom Kenny (SpongeBob), Bill Fagerbakke (Patrick), Jill Talley (Karen, Squidina), Kate Higgins (Narlene), and Carlos Alazraqui (Nobby) and executive producers Marc Ceccarelli and Vincent Waller will take fans on an undersea adventure to explore these iconic shows and characters and reveal what to expect next from SpongeBob and the denizens of Bikini Bottom. Moderated by Patrick Gomez, Editor-in-Chief, Entertainment Weekly.
Friday, July 22, 2:15 p.m. 3:15 p.m. (Room: 6A): Autobots, Roll Out! Meet the next generation of heroes in the new original animated series, Transformers: EarthSpark. From Nickelodeon and Entertainment One, the all-new Paramount+ Original Series will showcase an insider event that celebrates a new take on the iconic global franchise with a behind-the-scenes look at art, casting, never-before-seen clips and a first time look at the Hasbro toyline inspired by the series. Featured panelists include all-new series voice talent Danny Pudi (Bumblebee), Kat Khavari (Twitch) and Zeno Robinson (Thrash)along with co-executive producer Dale Malinowski and executive producer Ant Ward. Moderated by Mike Cecchini, Editor-in-Chief, Den of Geek.
Friday, July 22, 3:30 p.m. 4:30 p.m. (Room: 6A): Ready to explore the amazing world of Avatar: The Last Airbender? Avatar: Braving the Elements, the official companion podcast co-produced by Nickelodeon and iHeartRadio, is back for season 2 and bringing you an episode live from San Diego Comic Con! Join hosts Janet Varney (the voice of Korra) and Dante Basco (the voice of Prince Zuko), along with special guests, for a one-of-a-kind panel that takes you behind the scenes of how Avatar was brought to life like never before!
Ads
