In order to decentralize public services, such as bill payments, PARTTEAM & OEMKIOSKS self-service kiosks can be installed in strategic locations, in containers or mobile units, giving rise to a new paradigm of self-service attendance.
Self-service kiosks for public services can be installed in mobile units (such as containers and vans) that can be placed in strategic locations, offering a more convenient and practical service to customers.
Controlling the affluence in critical areas, self-service kiosks can be placed in a technological space, which citizens can use to perform the services they need, without having to wait in long lines.
This new paradigm of self-service attendance aims to create, present and commercialize true immersive experiences. The use of multimedia kiosks in the most diverse sectors is, increasingly, changing attendance and being an investment for a more attractive and effective communication.
Besides, self-service kiosks present numerous advantages for users, being prepared to present multimedia contents and to serve all needs as an interactive self-service system, improving the customer service process.
With all services just a click away, multimedia kiosks provide customers with access to public servicessuch as the Citizen’s Card, passport, driver’s license, webcam, among others. This, because the multimedia kiosks can be customized to accept cash or ATM card payments, being possible the integration with any existing software in the entities/ companies to obtain clients’ information, amounts to pay, etc.
Self-service multimedia kiosks, such as the MEDIA QSR from PARTTEAM & OEMKIOSKS, have elegant and modern lines that, combined with interactive technology, give the equipment an unusual ability to provide information autonomously to customers.
PARTTEAM & OEMKIOSKS’ self-service technology aims to simplify the user experience for a wide range of services.
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Kardome today announced it has contracted with LG Uplus to install its Voice Activation Software in the mobile service provider’s store kiosks. Kardome is excited to partner with LG Uplus to provide its customers with secure voice interaction in its kiosk digital assistants.
The voice technology startup will install its voice activation technology in 2,000 LG Uplus store kiosks throughout South Korea by the end of the year. LG Uplus is one of South Korea’s largest mobile service providers.
The development of voice technology is shifting into high gear, with consumers demanding touchless solutions due to hygienic concerns during the pandemic.
Privacy and security are also a concern when using voice recognition software in public spaces. Kardome allays these concerns with its unique location-based voice user interface (VUI).
“We are proud to see our voice activation technology employed in LG Uplus kiosks,” says Dani Cherkassky, Kardome CEO and cofounder. “Our voice user interface software will give the company’s customers private, secure voice interactions in any environment.”
Kardome’s VUI technology provides a personalized digital experience using parametric or directional loudspeakers. The speakers transmit the digital voice assistant’s responses only to the relevant customer standing before the kiosk.
The location-based source separation technology enables this secure and private voice interaction, capturing only the relevant customer’s speech, regardless of background noise or passerby.
Kardome is an Israeli-based voice technology startup. The company’s innovative location-based, noise-reduction VUI technology gives clear, real-time voice command input and audio output in any environment. Kardome’s goal is to solve end-user frustrations with speech recognition and voice command devices.
About LG Uplus
LG Uplus Corp is a South Korean telecommunications and Mobile phone service provider controlled by the LG Group, one of the country’s largest family-owned business conglomerates.
More information: http://bit.ly/LGUplusKardome
Video demonstration of Kardome’s Voice technology in LG Uplus store kiosks in Gwangju, South Korea https://youtu.be/VjsSoOn3e4k
Laura Tate, Kardome VP Marketing
Topic: Press release summary
Self-service kiosks are, increasingly, a trend. In addition to bringing freedom to the consumer, they streamline many tasks that we perform in our daily lives. Therefore, it is possible to integrate Shopify, one of the largest ecommerce platforms in the world, with self-service kiosks from PARTTEAM & OEMKIOSKS.
Multimedia kiosks and their integration with Shopify are intended to contribute to an improved user experience, ensuring greater safety and hygiene.
Buying in a store, which suffered some impact with the pandemic, can be revived with the use of self-service kiosks and integration with Shopify, displaying existing products on a store’s ecommerce platform.
With self-checkout kiosks from PARTTEAM & OEMKIOSKS integrated with Shopify, you can perform a number of actions:
– Monitoring of prices and stock of products;
– Possibility to access reports on product orders;
– Introduction of discount coupons;
– Scanning and payment of products;
– Possibility to pay in person at the store, through different methods.
A kiosk integrated with Shopify, in effect, allows customers to use the equipment as a kind of online catalog in the store itself.
Besides, this equipment is also designed to help customers fill out forms quickly and intuitively. This speeds up the check-out process and and reduces queue line.
Kiosks with Shopify integration use payment terminals that allow customers not to have to manually enter payment information. This way, the payments, besides being in person, are instantaneous, and can also be contactless.
The Overcube store, in Lisbon, used the services of PARTTEAM & OEMKIOSKS for the implementation of a creative project of digital signage and self-checkout payments, perfectly integrated with the shopping environment in the physical store with connection to the online store. PARTTEAM & OEMKIOSKS also developed all the frontoffice software for the self-checkout kiosk with full integration with Shopify. Since the products and categories displayed in the kiosks are the same as in the online store – with stock information from the physical store –, the check-out is processed with order registration in Shopify.
PARTTEAM & OEMKIOSKS mission is to help its clients grow and that is why we give our full attention to every intervention we make. It is with this attitude and commitment that we earn the trust of our partners.
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