OYO to add 100 hotels as a digital nomad DE Rantau program partner

KUALA LUMPUR, July 21, 2023 – (ACN/NewsVoir) – Global hospitality technology company OYO plans to add 100 premium category hotels to support DE Rantau program in Malaysia. OYO plans to strengthen its premium hotel footprint across Malaysia as a part of this initiative. OYO’s premium hotel brands include Townhouse Oak, Collection O and Capital O.
It will focus on key regions such as Langkawi, Penang, Klang Valley, Ipoh and Melaka for onboarding hotels under this program. These cities have been identified by the government for their potential to attract both business and leisure travelers.

OYO has constituted a team of 50 employees to reach out to potential hotel partners and conduct physical assessment on the readiness of these hotels for DE Rantau program.

DE Rantau program is aimed at establishing Malaysia as the preferred Digital Nomad Hub to boost digital adoption and promote digital professional mobility and tourism across Malaysia. DE Rantau hub is a nomad-ready accommodation that has been verified, validated and certified by Malaysia Digital Economy Corporation based on DE Rantau hubs criteria to cater to the active and dynamic nomad lifestyle.

Hotels will be able to take advantage of OYO’s user friendly hotel management system to increase profitability, revenue and efficiency of their hotels. Additionally, OYO will also provide OYO Smart Lock-an automated front desk solution which offers seamless guest check-in and check-out safely and securely.

As part of this partnership, guests can also take advantage of discounted rates for long and short stays under this scheme. OYO will leverage its advanced technology and seamless booking platform to simplify the accommodation process for guests.

OYO currently has more than 700 hotels across 50 cities in Malaysia. OYO’s extensive presence in Malaysia, with properties across major cities and popular destinations, will ensure that De Rantau Program participants have access to comfortable accommodations across all locations. Most of these hotels will be equipped with basic facilities such as Wi-Fi connection, availability of cafe, stores, entertainment and recreational facilities within walking distance and easy access to food and parcel delivery as well as transportation services.

Speaking on the development, Akshay Rathod, Country Head, OYO Malaysia said “We are delighted to be chosen as the accommodation partner for Malaysia’s DE Rantau Programme. This collaboration aligns perfectly with our mission to provide quality accommodation across Malaysia. Through this partnership, we aim to support the Malaysian government’s vision of boosting tourism potential in the country and help local economy”.

OYO is also planning to organise awareness sessions for all the DE Rantau certified hotel owners and their team to guide and support them. It will also conduct a quarterly audit of OYO hotels onboarded under this program to ensure quality of services.

About OYO

OYO is a global platform that aims to empower entrepreneurs and small businesses with hotels and homes by providing full-stack technology products and services that aim to increase revenue and ease operations; bringing easy-to-book, affordable, and trusted accommodation to customers around the world. OYO offers 40+ integrated products and solutions to patrons who operate approximately 1.70 lakh hotels, homes and listings in more than 35 countries including India, Europe and Southeast Asia, as of September 30, 2022. For more information, visit www.oyorooms.com/ph/.

Website: https://www.oyorooms.com/my/

IHG Hotels & Resorts Returns to the US Open Tennis Championships with a New Line-Up of Unforgettable Fan Experiences


With IHG One Rewards, tennis enthusiasts can access an exclusive suite curated by US Open Champion and former world No. 1 tennis player Andy Roddick

In its fourth year of partnership with the United States Tennis Association (USTA), IHG Hotels & Resorts – the official hotel partner and hotel loyalty program of the 2022 US Open – is launching a set of new and exclusive experiences designed to bring IHG One Rewards members and tennis fans alike closer to the tournament and the athletes they love most.

Combining the unmatched spirit of the US Open Tennis Championships with IHG’s unrivaled service and hospitality provided at its 17 brands and more than 6,000 properties around the globe, the one-of-a-kind lineup includes:

‘Guest How Andy Roddick Guests’ room and experience:

Recently, IHG Hotels & Resorts unveiled a series of thoughtfully selected celebrity collaborations designed to allow members to explore how their favorite musicians, athletes, and beyond like to be cared for at IHG hotels, starting with GRAMMY award-winning artist Jazmine Sullivan. Next up on the roster is a specially curated suite from US Open Champion and former world No. 1 tennis player Andy Roddick.

The ‘Guest How Andy Roddick Guests’ suite at the Kimpton Hotel Eventi will feature the athlete’s favorite ways to be cared for as a guest at IHG hotels as well as his hand-selected travel amenities and must haves that help keep the self-proclaimed early riser feeling well-rested and energized on or off the court, including his favorite foods, (healthy snacks and sushi), freshly brewed coffee, ergonomic pillows, and more.

Available for IHG One Rewards members, the one-of-a-kind package includes courtside level tickets in Arthur Ashe Stadium, a custom hotel stay in Andy’s curated suite, and more including:

  • Two (2), courtside level tickets in Arthur Ashe Stadium on Tuesday, Sept. 6 session #18 starting at 7pm ET
  • Two (2), courtside level tickets in Arthur Ashe Stadium on Wednesday, Sept. 7 session #19 starting at 12pm ET
  • Two (2) nights in the Andy-curated suite at Kimpton Hotel Eventi, checking in on Tuesday, Sept. 6 and checking out on Thursday, Sept. 8
  • Meet and Greet with Andy Roddick
  • Signed memorabilia from Andy Roddick

Andy Roddick, former world No. 1 tennis player, said: “From traveling around the world throughout my tennis career to spending quality time with family on vacations, I’m no stranger to spending many nights at hotels. My collaboration with IHG Hotels & Resorts brings to life exactly how I like to customize my hotel experiences by recharging after a strenuous workout or winding down after a jam-packed day of meetings. I’m excited to give a behind-the-scenes look into how I’ve spent a large part of my life in between matches and family time.”

It will be a rally to the finish to claim the ‘Guest How Andy Roddick Guests’ room experience. Bidding is available starting Wednesday, Aug. 24 at 9am ET and will close on Sunday, Aug. 28 at 5pm ET. Visit auctions.ihg.com for more information.

The IHG Hotels & Resorts Racquet Room

In addition to the ‘Guest How Andy Roddick Guests’ offering, IHG is giving fans the chance to stay in an over-the-top tennis-themed room, The IHG Racquet Room, at the Kimpton Hotel Eventi. The ultimate tennis lover can now sleep on a gigantic tennis ball bed or lounge on it while watching the matches. Every inch of the unique, limited-time room will be brilliantly decked out in custom, natural wooden furniture crafted from racquet material, eye-catching tennis ball lined walls and décor, and court lined turf flooring. Fans can apply to reserve the room or capture some Insta-worthy photos by emailing experienceihg@ihg.com.

Epic Summer Celebration featuring DNCE

The 2022 US Open festivities officially begin with an ace performance by DNCE at IHG’s kick-off celebration at the Kimpton Hotel Eventi on Aug. 24. Additionally, Andy Roddick and WTA Tour Champion Amanda Anisimova will show off their skills during a one-on-one, table tennis match. Highlights from the duo serving, swinging, and rallying their way through the match will be shared across IHG’s social channels.

Brian McGuinness, Senior Vice President, Global Guest Experience, IHG Hotels & Resorts, said: “We are excited to bring people together and provide memorable moments that not only speak to IHG’s love of tennis, but our passion for design, music, and unique experiences around the world. We are thrilled to be collaborating with tennis legend Andy Roddick for a second time, and even more delighted to bring his very own hotel room must-haves into a one-of-a-kind hotel experience guests can enjoy during the US Open.”

In 2019, IHG Hotels & Resorts and the USTA announced their multi-year partnership, naming IHG as the official hotel partner and hotel loyalty program for the US Open Tennis Championships. The US Open presents an exciting way to showcase IHG’s luxury travel portfolio, expanding number of luxury properties and the brand’s new loyalty program – IHG One Rewards – uniting its diverse collection of 17 brands and more than 6,000 global destinations. Guests and IHG One Rewards members will continue to enjoy the benefits of this partnership, including opportunities to experience IHG brands on-site during the tournament itself.

The 2022 US Open will run from Aug. 29 to Sept. 11 at the USTA Billie Jean King National Tennis Center in Flushing, New York.

To learn more about IHG’s partnership with US Open, visit ihg.com/usopen, and for more information about IHG One Rewards, visit IHGOneRewards.com.


About IHG®

IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good.

With a family of 17 hotel brands and IHG One Rewards, one of the world’s largest hotel loyalty programmes, IHG has over 6,000 open hotels in over 100 countries, and more than 1,800 in the development pipeline.

  • Luxury & Lifestyle: Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel Indigo
  • Premium: voco hotels, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN Hotels
  • Essentials: Holiday Inn Hotels & Resorts, Holiday Inn Express, avid hotels
  • Suites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood Suites

InterContinental Hotels Group PLC is the Group’s holding company and is incorporated and registered in England and Wales. Approximately 325,000 people work across IHG’s hotels and corporate offices globally.

Visit us online for more about our hotels and reservations and IHG One Rewards. To download the new IHG One Rewards app, visit the Apple App or Google Play stores.

No hotels or restaurants can add service charge automatically or by default in the food bill: Consumer Affairs Ministry

The Central Consumer Protection Authority (CCPA) has issued guidelines for preventing unfair trade practices and violation of consumer rights with regard to levying of service charge in hotels and restaurants.

The guidelines issued by CCPA stipulate that hotels or restaurant shall not add service charge automatically or by default in the food bill. No collection of service charge shall be done by any other name. No hotel or restaurant shall force a consumer to pay service charge and shall clearly inform the consumer that service charge is voluntary, optional and at consumer’s discretion. No restriction on entry or provision of services based on collection of service charge shall be imposed on consumers. Service charge shall not be collected by adding it along with the food bill and levying GST on the total amount. The guidelines can be accessed by clicking on the link.

If any consumer finds that a hotel or restaurant is levying service charge in violation to the guidelines, a consumer may make a request to the concerned hotel or restaurant to remove service charge from the bill amount. Also, the consumer may lodge a complaint on the National Consumer Helpline (NCH), which works as an alternate dispute redressal mechanism at the pre-litigation level by calling 1915 or through the NCH mobile app.

The consumer may also file a complaint against unfair trade practice with the Consumer Commission. The Complaint can also be filed electronically through e-daakhil portal www.e-daakhil.nic.in for its speedy and effective redressal. Furthermore, the consumer may submit a complaint to the District Collector of the concerned district for   investigation and subsequent proceeding by the CCPA. The complaint may also be sent to the CCPA by e-mail at com-ccpa@nic.in.

A number of complaints have been registered in the National Consumer Helpline (NCH) by consumers with regard to levying of service charge. The issues raised by consumers include restaurants making service charge compulsory and adding it in the bill by default, suppressing that paying such charge is optional and voluntary and embarrassing consumers in case they resist paying service charge.

Various cases relating to levying of service charge have also been decided by consumer commissions in favor of consumers, holding the same as an unfair trade practice and in violation of consumer rights.



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– – Delta Hotels by Marriott Debuts Sophisticated New Room Design with Santa Clara Silicon Valley Opening

Delta Hotels by Marriott, part of Marriott Bonvoy’s extraordinary portfolio of 30 hotel brands, announced today the opening of the Delta Hotels by Marriott Santa Clara Silicon Valley, debuting the brand’s refreshed guest room design inspired by its commitment to a seamless travel experience, focusing on the details that really matter. This is Delta Hotels’ first property in the Northern California area and second in the Golden State, providing travelers with more opportunities to explore and experience the destination.

“We are delighted to welcome this new hotel into the Delta Hotels family,” said Jennifer Connell, Vice President and Global Brand Leader, Delta Hotels by Marriott. “Silicon Valley is the perfect destination to showcase our new approach to the guest room, delivering a meaningful design together with premium details for quality, bright optimism, and a sense of home. We know our guests are seasoned travelers looking for a seamless experience and through our design principles, their desire for a cozy, versatile, and natural design is realized.”

The Delta Hotels by Marriott brand is rooted in simplicity and focused on perfecting the small details that make all the difference during travel. Thoughtful design, complimentary water, a fully-stocked Delta Pantry for Marriott Bonvoy Elite members, and efficient service are just a few of the elements that bring this brand promise to life.

Focusing on details that matter, modern agility, and bright optimism, Delta Hotels’ newly refreshed guest rooms are inspired by true craftsmanship, featuring a premium aesthetic coupled with comfortable materials for a straightforward yet purposeful design. Design touches include a bright, neutral palette with rich yet unobtrusive accents of color; a headboard wall featuring large format artwork, playing with softened shapes and linework that reinforces the brand’s design concept of simplified forms; and premium finishes across the platform bed, lounge area, and bathroom.

Delta Hotels Santa Clara Silicon Valley is located in the heart of Silicon Valley close to the Santa Clara Convention Center, Levi Stadium, and many major high-tech companies. The hotel is three miles from Mineta San Jose International Airport (SJC), making it an ideal destination to fly in and enjoy day trips to other Bay Area destinations such as Santa Cruz, San Francisco, and Napa Valley.

The pet-friendly hotel has 263 spacious guest rooms and suites featuring the brand’s modern approach to design, a heated swimming pool, and a 24-hour fitness center. In addition to these amenities, the property will also include Lucas Lounge, a full-service restaurant and bar serving signature cocktails, local wines, and craft beer alongside a specially curated menu; Zin Café, an all-American breakfast restaurant; Grab & Go, a full-service stand-alone specialty coffee shop serving Starbucks beverages, premium baked goods and snacks as well as prepared hot and cold items; and Delta Pantry offering premium beverages and snacks available to Marriott Bonvoy Platinum, Titanium and Ambassador Elite Members. The more than 8,000 square feet of technologically advanced meeting and conference space is across seven flexible meeting areas – available indoor and outdoor.

“We are thrilled to open the first Delta Hotels by Marriott property in Northern California,” said Sean Steenson, General Manager. “Our guests can expect modern, purposeful design, along with streamlined service and attention to detail, making our hotel an ideal destination for business trips, weekend getaways, and everything in between.”

Delta Hotels is a member of Marriott Bonvoy, the award-winning travel program from Marriott International. Guests can gain exclusive access to digital features through the Marriott Bonvoy Mobile app when they book direct, including mobile check-in and checkout, keyless entry, and mobile requests to make their travel experience seamless. Marriott Bonvoy members will also earn points for their stay at Delta Hotels and can redeem for hotel stays across Marriott Bonvoy’s extraordinary portfolio of brands.

To learn more and reserve, please visit www.deltahotels.com.

About Delta Hotels by Marriott
One of North America’s leading four-star brands, Delta Hotels by Marriott, with more than 85 locations in gateway cities across the U.S., Canada, China, the Middle East and Europe, and Caribbean and Latin America, was acquired by Marriott International in 2015. Delta Hotels focuses on the details that truly matter, making the guest’s experience streamlined and flawless every time. The brand’s invitingly familiar rooms, free Wi-Fi, and convenient dining options offer travelers a comfortable and stylish place to stay. For more information or reservations, visit www.deltahotels.com. Stay connected to Delta Hotels on Facebook and @deltahotels on Instagram. Delta Hotels is proud to participate in Marriott Bonvoy®, the global travel program from Marriott International. The program offers members an extraordinary portfolio of global brands, exclusive experiences on Marriott Bonvoy Moments and unparalleled benefits including free nights and Elite status recognition. To enroll for free or for more information about the program, visit MarriottBonvoy.marriott.com.

More than Words: W Hotels Celebrates Pride 2021 with a Summer Book Club, Amplifying Queer Authors and Narratives

You can lose yourself in a good book, but you can see yourself in a great one. W Hotels, a champion of inclusivity since its inception, announces the them. x W Hotels Summer Book Club, a collaboration with them., the next-generation media platform that provides news and commentary through the lens of today’s LGBTQ+ community. By harvesting the power of storytelling, W Hotels and them. hope to bring further attention to queer authors and audiences by shining their collective spotlight on three moving literary titles throughout the summer of 2021.

“Whether through original music, digital art, or dancing in the streets at parades around the world, W Hotels has honored Pride with artists of countless mediums over the years,” said Carly Van Sickle, Senior Director, Global Brand Marketing, W Hotels Worldwide. “This year—in light of smaller gatherings—we wanted to celebrate Pride with anyone, anywhere, who would like to connect through the written word. Together with the incredible team at them., we are excited to support three talented authors with our LGBTQ+ guests and fans.”

The them. x W Hotels Summer Book Club will bring together leading authors, activists, and creatives to dive into outstanding recent LGBTQ+ novels and nonfiction works. From the most unique gay bars on Earth to tight-knit queer communities in the unlikeliest of places, readers are invited to take an inspiring tour of the various ways queer people come together and exist in our world today. From June through August, them. will announce the monthly book selection on Instagram and invite all to read along and share their thoughts throughout the month. Guests at select W hotels across North America can request a copy of the book to borrow during their stay simply by calling Whatever/Whenever™ and mentioning the them. x W Hotels Summer Book Club selection of the month.

The inaugural book is Real Queer America by Samantha Allen, a transgender reporter’s narrative road trip that shines a light on unexpectedly vibrant LGBTQ+ communities in conservative states across the country, introducing readers to extraordinary individuals fighting for change. All book club members are invited to pick up a print or digital copy and read alongside Book Club Ambassadors, influential members of the queer community who have been chosen by W Hotels and them. to share their personal interpretations of what they’re reading. A book review will be written and published by them. and readers can share their thoughts using #whotels.

“We are so proud to be collaborating with W Hotels to put the power of LGBTQ+ storytelling into the hands of people everywhere. Through this book club, we hope readers feel the spirit of Pride all summer long and beyond—no matter where they are,” said Whembley Sewell, Editor-in-Chief, them. “The selections from LGBTQ+ authors in this series are sure to uplift, inspire, and inform —representing the beauty and promise of a more inclusive future. As you—guests and members of them’s community—read along, be sure to share connections and reactions to these incredible stories.”

For more information visit the theangle.whotels.com and join the conversation on Instagram @whotels @them #whotels.

About W Hotels Worldwide
Born from the bold attitude and 24/7 culture of New York City, W Hotels, part of Marriott International, Inc., has disrupted and redefined the hospitality scene for over two decades. Trailblazing its way around the globe, with nearly 60 hotels, W is defying expectations and breaking the norms of traditional luxury wherever the iconic W sign lands. With a mission to fuel guests’ lust for life, W ignites an obsessive desire to soak it in, live it up and hit repeat. The brand’s provocative design, iconic Whatever/Whenever service and buzzing Living Rooms create an experience that is often copied but never matched. Innovative, inspiring and infectious, the brand’s super-charged energy celebrates guests’ endless appetite to discover what’s new/next in each destination, to see more, feel more, go longer, stay later. For more information on W Hotels, visit whotels.com/theangle or follow us on Twitter, Instagram and Facebook. W Hotels Worldwide is proud to participate in Marriott Bonvoy, the global travel program from Marriott International. The program offers members an extraordinary portfolio of global brands, exclusive experiences on Marriott Bonvoy Moments and unparalleled benefits including free nights and Elite status recognition. To enroll for free or for more information about the program, visit MarriottBonvoy.marriott.com.

About them.
Them., a next-generation community platform, chronicles and celebrates the stories, people and voices that are emerging and inspiring all of us, ranging in topics from pop culture and style to politics and news, all through the lens of today’s LGBTQ+ community.