GeoComm and RapidSOS Empower Emergency Communications Centers to Convert Raw Z-Axis Location Data Into Dispatchable Locations

 GeoComm, provider of Public Safety Location Intelligence®, and RapidSOS, creator of the world’s first intelligent safety platform, are excited to announce that RapidSOS is offering a Floor Estimator feature powered by GeoComm Vertical Location Services. Currently available for 9-1-1 calls from Android-based devices, this feature empowers RapidSOS customers with the ability to convert raw z-axis position measurements into a dispatchable location. The service provides critical data resulting in reduced emergency response times that saves lives and protects property.

When a 9-1-1 call is received at an Emergency Call Center (ECC), emergency call takers are able to view z-axis location information in an actionable format. This is a transformational opportunity for the Public Safety industry, which will now have access to floor-level actionable data on 9-1-1 callers throughout the United States.

GeoComm Vertical Location Services uses nationwide open-source data for elevation and building details to estimate a caller’s vertical location along with additional details about that location, such as a building name. There are no requirements for local GIS data to run the system, but results can be improved by accessing a paid upgrade to Vertical Location Services, which provides additional relevant information about indoor spaces, including indoor maps and details about what is inside buildings along with other data being delivered in GeoComm Vertical Location Services query responses.

“Through this partnership, we empower our customers with actionable z-axis position measurements,” said Edward Parkinson, President of Public Sector at RapidSOS. “This data enables ECCs across the country to more efficiently and effectively identify, communicate, and navigate to 9-1-1 caller’s locations inside multistory buildings, resulting in reduced emergency response times that saves property and lives.”

About GeoComm: GeoComm, provider of Public Safety Location Intelligence®, serves local, regional, statewide, and military agencies in forty-nine states, helping keep more than 100 million people safe. Over the last 28 years, GeoComm’s public safety GIS systems have routed emergency calls to the appropriate 9-1-1 call centers, mapped callers’ locations on tactical emergency response mapping displays, and guided emergency responders to accident scenes on in-vehicle mapping and navigation applications within police, fire, and ambulance vehicles.  In addition, our statewide NG9-1-1 GIS project footprint has expanded to include 17 statewide projects across the country. Visit www.geocomm.com to learn more about GeoComm and our Public Safety Location Intelligence® offerings.

About RapidSOS: In partnership with public safety, RapidSOS has created the world’s first intelligent safety platform that securely links life-saving data from over 500 million connected devices, apps and sensors directly to safety agents, 911 and first responders. To learn more about our technology that’s creating life-saving connections, visit www.rapidsos.com

GeoComm
Susan Becker
320-240-0040
www.geocomm.com

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  • Technology

GeoComm Announces Leadership Transition to New Chief Executive Officer

 GeoComm, provider of Public Safety Location Intelligence®, announces a leadership transition, appointing Jeff Liebl as GeoComm’s next President and Chief Executive Officer (CEO). Jeff succeeds John Bryant who will transition to Chair of the GeoComm Board of Directors.

Jeff was hired as GeoComm’s President and Chief Operating Officer (COO) in the summer of 2022, bringing over 25 years of high-tech industry leadership and experience in technology, product management, marketing, sales, and executive leadership in both Minnesota and Silicon Valley. In the past year, Jeff has led several operational transformations within the organization and developed an appreciation for GeoComm and the public safety market.

John has served in a leadership position at GeoComm since 2013 when he was hired as President and CEO, succeeding GeoComm’s founder, Tom Grones, when he retired. Throughout the past 10 years, John has provided GeoComm with proven experience and focus, and he has successfully grown GeoComm to be the go-to company for Geographic Information Systems (GIS) solutions in the public safety industry. John will transition to Chair of the Board of Directors and will continue working closely with Jeff.

Tom Grones will transition within the Board of Directors from Board Chair to board member, continuing to provide governance. “The legacy of effective succession planning to ensure the continuity and growth of GeoComm is important to me,” said Tom. “It is exciting to see continued strong leadership with Jeff at the helm.”

As GeoComm is a Granite Company, Rick Bauerly, CEO of Granite Partners, will continue as a member of the board’s Governance Committee and work closely with Jeff and John to leverage Granite’s broader resources and help GeoComm reach its full potential in the decades to come.

“Leading GeoComm has been a rewarding experience, and it has provided a phenomenal opportunity for me to carry out my personal and professional values. We are grateful for Tom’s leadership as Board Chair and I am humbled that the board has nominated me to serve as the next Board Chair,” said John. “Since Jeff joined GeoComm he has demonstrated his vast experience launching new products, developing new markets, and leading high performing teams. I am excited for GeoComm’s future growth.”

“With my transition to GeoComm President and CEO, I feel privileged to continue collaborating with John to achieve the GeoComm mission of helping to save lives and protect property,” said Jeff. “I will ensure GeoComm’s Public Safety Location Intelligence Platform® empowers our customers with the right location data, on the right map, for the right people at the right time and the continued strategic, focused, and thoughtful leadership of GeoComm’s team.”

About GeoComm: GeoComm, provider of Public Safety Location Intelligence®, has a national reputation as a leading provider of public safety GIS systems. These systems route emergency calls to the appropriate 9-1-1 call center, map the caller’s location on a call taker or dispatcher map, and guide emergency responders to the scene of the accident on mobile displays within police, fire, and ambulance vehicles. Over the last 28 years, GeoComm has grown to serve local, regional, statewide, and military agencies in forty-nine states, helping keep more than 100 million people safe. Through the years our statewide NG9-1-1 GIS project footprint has expanded to include seventeen statewide projects across the country. More recently, GeoComm’s innovative solutions are enhancing emergency response situational awareness by empowering emergency responders with a visual representation of indoor spaces for key buildings in their response areas and by converting raw z-axis position measurements into a dispatchable location.

GeoComm
Susan Becker
320-240-0040
www.geocomm.com

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  • Personnel Announcements

GeoComm Announces Early Release Program for New Vertical Location Service Aimed at Making 9-1-1 Caller Z-Axis Positioning Actionable

 GeoComm is leading the way into the vertical frontier of Public Safety Location Intelligence® with the release of a new product, GeoComm Vertical Location Services. This offering provides the missing link to making the z-axis actionable during 9-1-1 calls by converting raw positioning measurements from 9-1-1 callers’ cell phones into dispatchable locations including building name, street address, height above the ground, and probable floor level, while also generating a 3D visualization of the caller’s location inside a building.

Emergency Communication Centers (ECCs) are now receiving raw z-axis position measurements of cell phones during 9-1-1 calls. However, these measurements are delivered in a format that cannot be directly used by 9-1-1 telecommunicators, dispatchers, and emergency responders. By using GeoComm Vertical Location Services, emergency response personnel can now better interpret and understand this new location data to more efficiently and effectively identify, communicate, and navigate to 9-1-1 callers’ 3D location inside multistory buildings, resulting in reducing emergency response times, saving more lives, and protecting more property.

“The patent pending technology used in GeoComm Vertical Location Services delivers life-saving information to ECCs across the United States. Historically, locating 9-1-1 callers from cell phones inside multistory buildings has been challenging. This service builds upon GeoComm Indoor Maps which together unlock the life-saving potential of cell phone positioning technologies to find 9-1-1 callers inside buildings faster,” said John Brosowsky, GeoComm’s Vice President of Innovation.

GeoComm Vertical Location Services can be integrated via a simple web API into any public safety solution, such as 9-1-1 call taking, Computer Aided Dispatch (CAD), GIS tactical mapping, and first responder applications.

GeoComm is seeking feedback for GeoComm Vertical Location Services from early adopters via an early release program. To learn more about this offering and to participate in our early release program visit GeoComm’s website.

GeoComm

Susan Becker

320-240-0040

www.geocomm.com

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  • Emergency Medicine

GeoComm Releases Public Safety Grade GIS Data Checklist

 Consistent and accurate GIS data plays a vital role in showing the location of 9-1-1 callers and Computer Aided Dispatch (CAD) incidents in PSAP mapping software. GIS data becomes even more mission critical with the evolution of NG9-1-1 systems which uses GIS data for routing live 9-1-1 calls. It is critical for GIS data to be Public Safety Grade in order to reduce response times, help save lives, and protect property.

GeoComm is pleased to share this updated checklist aimed at empowering agencies to achieve this high level of Public Safety Grade GIS data accuracy needed in an NG9-1-1 system. This checklist, based on industry best practices and NENA standards, covers key items to consider when working to achieve Public Safety Grade GIS data critical for NG9-1-1. These items include:

– Providing education to GIS and PSAP stakeholders.

– Reviewing data requirements for NG9-1-1.

– Achieving 98% or great synchronization level between the MSAG, ALI Database, and GIS data.

– Documenting GIS data management procedures and workflows.

– And much more.

“We are excited to provide this checklist as we know that achieving the necessary data quality levels is a common challenge for PSAPs and for GIS professionals who support public safety systems today and are also tasked with building GIS data to meet NG9-1-1 requirements,” stated Deb Rozeboom, GeoComm Product Manager for Public Safety GIS Services. “Using our years of experience and participation and leadership in industry workgroups that set public safety GIS standards, we believe this checklist will assist in achieving Public Safety Grade GIS data, the highest level of GIS data accuracy needed for a NG9-1-1 system.”

Visit https://geocomm.com/wp-content/uploads/2022/02/Public-Safety-Grade-GIS-Data-Checklist.pdf to download this checklist.

About GeoComm: GeoComm, provider of Public Safety Location Intelligence®, serves local, regional, statewide, and military agencies in forty-nine states, helping keep more than 100 million people safe. Over the last 26 years, GeoComm’s public safety GIS systems have routed emergency calls to the appropriate 9-1-1 call center, mapped the caller’s location on a call taker or dispatcher map, and guided emergency responders to the scene of the accident on mobile displays within police, fire, and ambulance vehicles. In addition, in 2021 our statewide NG9-1-1 GIS project footprint has expanded to include 17 statewide projects across the country. To learn more about GeoComm and our Public Safety Location Intelligence offerings, visit www.geocomm.com.

GeoComm

Amanda Romaine

320-240-0040

www.geo-comm.com

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  • Technology