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About Kristin Burns


Kristin Burns is Director of Product Management at VisitPay. She joined the team in 2018 with 15 years in consumer loyalty, partnering with global financial institutions to deliver exceptional experiences through best-in-class software solutions. Kristin takes a human-centered approach to product design and leadership, grounded by a cross-functional background in operations and client success. Kristin has a BA degree in History & Sociology from Boise State University.

About VisitPay


VisitPay has reimagined the patient financial experience by combining our origins in consumer finance with expertise in healthcare technology.

We meet patients where they are with flexible financing options, bills that are easy to understand, and tools to help manage and pay in a way that is tailored to them. When you connect a great clinical experience with a world-class financial experience, everyone wins.

VisitPay is on a journey with an ever-growing community of healthcare leaders to offer patients this better alternative.

Event Synopsis


The impact of COVID-19, along with the accelerated rise in expectations from patients regarding the quality of the digital experience, places tremendous pressure on health systems.

With pressure comes opportunities for healthcare providers to create a personalized digital financial experience that is empowering and intuitive for their patients.

Join revenue cycle expert Terri Meier, along with healthcare technology thought leaders Kristin Burns and Will Reilly, as they offer the top 5 best practices to personalize engagement and support your digital patients.

Key Topics Include:


1. Consolidated Experience


2. Tailored Payment Options


3. Easy and Immediate Access to Support


4. Proactive Communications


5. Digital and Mobile First

About The Knowledge Group


Founded in November 2006, The Knowledge Group has been at the forefront of providing quality continuing education programs for lawyers, accountants, financial executives, risk and compliance specialists, human resources professionals, technology officers, and business consultants in a wide range of industries.

The Knowledge Group strives to be the best-in-class provider of continuing education by bringing forth relevant content you can’t get anywhere else.

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