Elision Technolab LLP aka Elision is one of the renowned VoIP companies. The company has an experienced team of VICIDial experts and the company offers a wide range of VICIDial customization services. One of the offered VICIDial customization services of the company is VICIDial Zoho integration. As per the shared details, the experienced VICIDial experts of the company perform required integration between the VICIDial: call center software and Zoho: CRM system.
VICIDial is an open source call center solution. It is furnished with a wide array of features. There are many call centers worldwide, which use this call center software to run their various calling campaigns. It can be used for free if one knows the installation and configuration of the VICIDial. However, to leverage maximum benefits from this open source call center solution, it is advisable to use the professional services of the VICIDial experts.
Zoho is one of the renowned CRM solutions and it is used by many small, medium and large scaled businesses. Zoho is available with different packages and the beginner package allows businesses to use this powerful CRM software for free. However, the free version of Zoho: CRM system offers very limited features.
VICIDial Zoho Integration
It is a process of integrating both VICIDial and Zoho in a way that the key features of both systems can be used within a single sign on. The user of the VICIDial Zoho integration can choose whether they want to access the lead data stored in the Zoho, CRM solution within the VICIDial, call center software as a popup during the live call or they want to access the VICIDial, call center dialer within the Zoho, CRM system.
Elision Technolab LLP expertise in call center CRM integration and the company has a team of expert that integrates any custom or open source call center software and CRM system. The spokesperson of the company has announced that the VICIDial Zoho integration service is offered to the startups who want to combine the power of these two solutions in one as well as to the companies or call centers that already have data in both systems and want to have a secure integration without losing any data. Elision also provides some value added features with the integration such as, only those fields of the customer record which are changed get updated in another system to save the server processing and other infrastructure.
About Elision Technolab LLP
It is a VoIP company based in Ahmedabad, Gujarat, India. The company offers VoIP services and solutions since 2007. The company has many innovative solutions and services to cater to businesses with unified communication solutions. The VICIDial Zoho Integration service is one of the client centric services offered by the company. The company has an official page on their website which reveals more details and a walkthrough video of this service. To know more, please visit http://www.elisiontec.com/vicidial-zoho-integration/