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We provide support for all Printer issues, so if you are looking for Printer offline fix, when it is well connected to the network, yet in offline mode. If you have pinged its IP address but it is seen as Offline in the Windows control panel, then that is because of an unknown reason, especially if the print server is virtualized. If you are not able to take your Printer to online state, then you need to get in touch with experts by calling us at our toll-free number.