Hong Kong – Unauthorised messages related to Tap & Go mobile wallet by HKT Payment Limited

Unauthorised messages related to Tap & Go mobile wallet by HKT Payment Limited

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The following is issued on behalf of the Hong Kong Monetary Authority:

     ​The Hong Kong Monetary Authority (HKMA) wishes to alert members of the public to a press release issued by HKT Payment Limited – Tap & Go relating to unauthorised messages. The relevant stored value facility (SVF) licensee has reported the case to the HKMA. 

     The HKMA wishes to remind the public that anyone who has provided his or her personal information or account credentials, or who has conducted any financial transactions, through or in response to the instant messages concerned, should contact the relevant SVF licensee, and report to the Police or contact the Anti-Deception Coordination Centre of the Police at 18222.

Hong Kong – Unauthorised mobile application related to United Overseas Bank Ltd.

Unauthorised mobile application related to United Overseas Bank Ltd.

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The following is issued on behalf of the Hong Kong Monetary Authority:



     The Hong Kong Monetary Authority (HKMA) wishes to alert members of the public to a press release issued by United Overseas Bank Ltd. relating to an unauthorised mobile application (App), which has been reported to the HKMA. A hyperlink to the press release is available on the HKMA website.



     The HKMA wishes to remind the public that banks will not send SMS or e-mails with embedded hyperlinks which direct them to the banks’ websites to carry out transactions. They will not ask customers for sensitive personal information, such as login passwords or one-time password, by phone, email or SMS (including via embedded hyperlinks).



     Anyone who has provided his or her personal information, or who has conducted any financial transactions, through or in response to the App concerned, should contact the bank using the contact information provided in the press release, and report the matter to the Police by contacting the Crime Wing Information Centre of the Hong Kong Police Force at 2860 5012.

Hong Kong – Unauthorised websites and phishing emails related to Citibank (Hong Kong) Limited

Unauthorised websites and phishing emails related to Citibank (Hong Kong) Limited

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The following is issued on behalf of the Hong Kong Monetary Authority:

     The Hong Kong Monetary Authority (HKMA) wishes to alert members of the public to a press release issued by Citibank (Hong Kong) Limited relating to unauthorised websites and phishing emails, which has been reported to the HKMA. A hyperlink to the press release is available on the HKMA website.
 
     The HKMA wishes to remind the public that banks will not send SMS or e-mails with embedded hyperlinks which direct them to the banks’ websites to carry out transactions. They will not ask customers for sensitive personal information, such as login passwords or One-Time Password, by phone, email or SMS (including via embedded hyperlinks).
 
     Anyone who has provided his or her personal information, or who has conducted any financial transactions, through or in response to the websites or emails concerned, should contact the bank using the contact information provided in the press release, and report the matter to the Police by contacting the Cyber Security and Technology Crime Bureau of the Hong Kong Police Force at 2860 5012.

Hong Kong – Unauthorised website and phishing instant message related to Citibank (Hong Kong) Limited

Unauthorised website and phishing instant message related to Citibank (Hong Kong) Limited

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The following is issued on behalf of the Hong Kong Monetary Authority:
 
     The Hong Kong Monetary Authority (HKMA) wishes to alert members of the public to a press release issued by Citibank (Hong Kong) Limited relating to an unauthorised website and phishing instant message, which has been reported to the HKMA. A hyperlink to the press release is available on the HKMA website.
      
     The HKMA wishes to remind the public that banks will not send SMS or e-mails with embedded hyperlinks which direct them to the banks’ websites to carry out transactions. They will not ask customers for sensitive personal information, such as login passwords or One-Time Password, by phone, email or SMS (including via embedded hyperlinks).
      
     Anyone who has provided his or her personal information, or who has conducted any financial transactions, through or in response to the website or instant message concerned, should contact the bank using the contact information provided in the press release, and report the matter to the Police by contacting the Cyber Security and Technology Crime Bureau of the Hong Kong Police Force at 2860 5012.

Hong Kong – Unauthorised website and phishing email related to Bank of China (Hong Kong) Limited

The following is issued on behalf of the Hong Kong Monetary Authority:
 
     The Hong Kong Monetary Authority (HKMA) wishes to alert members of the public to a press release issued by Bank of China (Hong Kong) Limited on unauthorised website and phishing email, which has been reported to the HKMA. Hyperlink to the press release is available on the HKMA website for ease of reference by members of the public.
 
     Anyone who has provided his or her personal information to the website or email concerned or has conducted any financial transactions through the website or email should contact the bank concerned using the contact information provided in the press release, and report to the Police or contact the Cyber Security and Technology Crime Bureau of the Hong Kong Police Force at 2860 5012.