Innovation Saves Lives Amid Darkest Moments of COVID-19 Pandemic

 “Effective communication is paramount and it works best when combined with trust. When there is a pandemic or another crisis that affects the human race, we should use our capabilities to the best of our ability and find solutions – together.” – Dr. Ankit Bharat, Chief of Thoracic Surgery, Northwestern Medicine

Published by Seraph Books, Howard, Ohio is pleased to announce the new release of “Innovation Amid Despair: Restoring Hope and Time,” by Ankit Bharat.

Dr. Ankit Bharat is a tenured Professor of Surgery, Chief of thoracic surgery, and director of the Canning Thoracic Institute at Northwestern Medicine in Chicago. Work by Dr. Bharat and his team resulted in the first successful double lung transplant in the United States to save the life of a young COVID-19 patient on June 5, 2020. His research team published some of the early scientific papers that informed the medical community about the importance of lung transplantation for patients with severe COVID-19. This procedure provides a second chance for critically ill patients affected by COVID-19 and similar infection who have no other options for survival. Dr. Bharat and his team have helped other centers successfully perform transplants for similar COVID-19 patients.

Dr. Bharat received his training at Christian Medical College, Vellore, India, and Washington University in St. Louis. At Northwestern Medicine he performs lung transplantation and surgeries for patients with cancers in the chest cavity. Dr. Bharat leads an NIH-funded scientific research program as the Harold & Margaret Method Endowed Chair and teaches at Northwestern University’s Feinberg School of Medicine. Dr. Bharat was part of the coronavirus task force leading many initiatives such as the ECMO transportation for critically ill patients at his institution. He conducted “warm” autopsies and operated on numerous COVID-19 patients.

About the Book: As COVID-19 and its variants Delta, Lambda, and Mu plagued the world with an unimaginable period of death and despair, the world raced to innovate and save lives. Dr. Ankit Bharat, Chief Thoracic Surgeon, and his team worked to find solutions to combat this virus, fastidiously pioneering the double lung transplant procedure for COVID-19 patients with no other hope of survival – which has been adopted globally.

“Innovation Amid Despair” unveils heart-wrenching and awe-inspiring stories about the extraordinary crisis told by patients and their loved ones. These accounts display how innovation can be accomplished in the darkest, most desperate moments by genuinely caring about people – restoring hope and the need for time – to reconcile conflicts.

This prolific story spans many dimensions beyond medical discoveries, revealing damning consequences of political dividedness, conflicting narratives, and public distrust, while illustrating the importance of mutual harmony and collaboration so that we are better prepared – for the next catastrophe.

Foreword By:

“Doing lung transplants for COVID-19 patients – that’s interesting and it’s a wonderful contribution. But what he has accomplished in his research career is far more impactful than his great significance for thoracic surgery.”

– Alexander Patterson, MD

Performed One of the World’s First Successful Double Lung Transplants.

Patient Stories Include but are not limited to:

“Politics aside, the virus is real. It happened to me, and it can happen to you. If you don’t care to protect yourself, do it for others around you. Just be a human.”

– Mayra Ramirez,

First COVID-19 Patient to Receive a Double Lung Transplant in the United States

“When faced with a life-threatening situation, your resources may become futile. Your family means everything.”

– Terrence A. Duffy,

Chairman & CEO Chicago Mercantile Exchange

Seraph Books

Alyssa Curry



Innovation Saves Lives Amid Darkest Moments of COVID-19 Pandemic


  • Books
  • Infectious Diseases
  • Lifestyle
  • Medical & Health
  • Surgery

GoEasyCare Saves Ontario’s Healthcare Organizations Thousands of Hours Each Year

The pandemic has put an unprecedented amount of stress on an already overstretched healthcare system in Ontario, and this stress is not just limited to frontline workers.

Healthcare administration, Developmental Services, and Long Term Care human resource departments across Ontario have struggled to manage the skyrocketing volume of overtime and sick days. However, help is on the way. GoEasyCare helps healthcare providers with groundbreaking workflow automation that can save them countless labour hours, particularly when it comes to sick days and filling those shifts.

“One of our clients had 10 to 12 supervisors spending 4 – 6 hours a week each doing nothing but trying to fill shifts,” said Paul Wright, President & CEO of GoEasyCare.

“Some of their highest-paid employees were spending all of that time calling people, carefully going through the list, and trying desperately to find someone who can take these shifts. We were able to give them 90% of that time back.”

When it comes to filling shifts, the biggest challenge that any direct support professional (DSP) faces is remaining compliant with labour laws and union regulations to ensure that all the proper steps are taken. GoEasyCare’s innovative learning algorithm factors in the unique requirements for unions (such as CUPE, OPSEU, or SEIU) to create a dynamic calling list, and then auto-calls the employees in the appropriate order. This removes the time wasted and the human error from the process, while also freeing up DSPs to focus on other tasks.

“Thanks to GoEasyCare, on a monthly basis, we’re able to dedicate an additional 1.5 weeks to value-added management such as recruitment, candidate interviews, checking references, onboarding, performance appraisals and training,” said Lauren Milsale, Human Resources Scheduler, Community Living –Grimsby, Lincoln and West Lincoln (CL-GLWL).

Switching to GoEasyCare also enabled CL-GLWL to cut their scheduling costs by 75%, while reducing the time spent on scheduling from 10 days a month to 1.5.

GoEasyCare’s powerful and adaptive solutions could completely automate this entire process:

  • A given employee calls in sick and provides the required info
  • The system records that sick day and changes that shift to a sick code, visually represented with a different colour on the schedule
  • The employee’s sick bank and payroll are automatically adjusted
  • The appropriate supervisors are notified, with no human intervention required
  • The system runs a complex rules engine to determine who can qualify to fill the shift, factoring in things like each candidate’s seniority, location orientation, availability, full-time/part-time status, and recent schedule/overtime etc.
  • With the list created, the system auto-calls each candidate in the appropriate order
  • An employee accepts the shift and they’re added to the schedule with a full audit trail available.
  • Payroll, and all other systems, are updated automatically

The GoEasyCare system is an invaluable tool for teams trying to manage employees across a single site, or organizations in the developmental services sector that have to manage a widely distributed workforce across 80 or more locations at any given time.

“We have anytime-anywhere access to the accurate, current, cloud-based schedules that GoEasyCare created for us, plus more time and the ability to really focus on managing, recruiting and training,” said Misale.

Anyone interested in seeing what the GoEasyCare solution can do for their organization is invited to click here and additionaly interact with us at Community Living Ontario – AGM Virtual Conference 2021 on Thursday September 30th.