Tag: “With
D.C. Lyons’ “With Worn-Out Tools” is Highlighted at the 2023 Los Angeles Times Festival of Books
Publisher | Page Publishing Author Bio As a customer journey executive for 20 years, Darren Lyons has built relationships across the globe, managing a business process outsourcer organization in Asia, Central America, and South America. When he was the director of global customer care for 1-800-Flowers.com, he led a vendor organization of 1000 FTE across seven partners in five countries and ten cities. Over the past eighteen months, Darren has had numerous health issues, including two below-knee amputations, stage five kidney failure requiring dialysis three times a week, and being a stroke survivor. Yet, Darren has used the concepts learned ... Read more