Tag: Users

More than 37,000 users joined UPI123Pay since its launch on 8th March 2022

Various steps have been taken by Reserve Bank of India (RBI) to expand the reach of UPI outside India. This was stated by Union Minister of State for Finance Dr Bhagwat Kisanrao Karad in a written reply to a question in Lok Sabha today. The steps are given below:- NPCI International Payments Limited (NIPL), a wholly owned subsidiary of National Payments Corporation of India (NPCI) is devoted for internationalisation of UPI. NIPL has undertaken various initiatives across nations to enable cross-border acceptance of BHIM UPI QR at merchant establishment. These partnerships will facilitate Indian ... Read more

Macrosoft CCM Best Practices Survey Results 2021 – AI Users vs. Non-AI Users

 Macrosoft conducted a Customer Communications Management (CCM) best practices survey. 584 people participated in the 21-question on-line survey. Macrosoft believe this question is not only a bell-weather of companies that are (or are not) on the leading edge of AI but also are (or are not) on the leading edge of other advanced CCM methods and systems. Select Survey Findings 1. The vast majority (74%) of AI-positive respondents indicate their company is already using customer mapping techniques in CCM operations. 2. 60% of AI-positive respondents indicated their company is on a single CCM communications platform, as opposed to a much ... Read more