Tag: Customer

Jennifer O. Orode, Chief Executive Officer, Ingenium Concepts Limited, discusses the importance of Customer Service Relationships in today’s business world, and the key to understanding the role of customer satisfaction in startups: Grow your organization by implementing a crucial customer experience processes. This is the key to keep clients coming back to your business repeatedly. Jennifer O. Orode, CEO, Ingenium Concepts Limited, believes Customer Service Relationships are the key in today’s business world: Grow your organization by implementing a crucial Customer Experience Processes. “With top-notch customer service, Startups can cut down on customer acquisition costs and develop a loyal following. ... Read more

 In this fast-paced hour webinar devoted entirely to customer service; creditor, educator, author, former business owner, and occasional debtor, David Balovich will discuss the importance of customer service and skills necessary for providing exceptional customer service. Learn the importance of a customer service mission statementLearn the six common reasons customers leaveLearn the skills necessary for providing exceptional customer serviceLearn what customers really want from their supplier This Webinar will be held on March 10, 2022 at 9:00 AM Central Time. At the low cost of one registration fee ($65/$79) (one phone/internet connection), as many people as you wish in your ... Read more

McDonald’s Corporation (“the Company”) (NYSE: MCD) today announced the creation of a new Customer Experience team to transform the way customers engage with the McDonald’s Brand. This team brings together the Company’s Data Analytics, Digital Customer Engagement, Global Marketing, Global Restaurant Development and Restaurant Solutions, enabling McDonald’s to create an unparalleled customer experience at each physical and digital customer touchpoint. To lead the new team, McDonald’s has promoted Manu Steijaert to the newly created role of Executive Vice President and Global Chief Customer Officer, effective August 1. Steijaert will report to Chris Kempczinski, President and Chief Executive Officer. “The formation ... Read more