Tag: Related

Among 217 problem areas assessed by new-vehicle owners, 59% of the total problems reported are related to design, according to the J.D. Power 2021 Thailand Initial Quality Study (IQS),SM released today.  Initial quality is measured by the number of problems experienced per 100 vehicles (PP100) during the first month of ownership until six months, with a lower score reflecting higher quality. In this year’s study, the industry average stands at 147 PP100. Problems reported are shared more on design (87 PP100) than the manufacturing (58 PP100). Although customers cite issues with excessive ... Read more