Tag: eDreams

WEBWIRE – Friday, September 30, 2022 Europe’s largest online travel company has successfully assisted over 5.12 million customers affected by airline and airport flight disruptions since the start of the pandemic.  On average 6,000 eDreams ODIGEO customers per day receive a resolution to their flight disruptions  Continued investment in customer service has resulted in increased capacity to support consumers, with phone calls now responded to 65% faster than pre-COVID  The Company’s enhanced operations are driving high satisfaction rates: 9 out of 10 consumers state they are satisfied or very satisfied with the service they received.  eDreams ODIGEO (“www.edreamsodigeo.com”), Europe’s largest ... Read more

Prime, the world’s first travel subscription service, has hit the 2 million member milestone, proving the success of the subscription model in travel With Prime, members receive exclusive access to the best offers in flights, hotels and cars To date, Prime members have travelled over 16,105 million km and visited 215 countries around the world eDreams ODIGEO, one of the world’s largest online travel companies; number two in flights globally and one of the largest e-commerce businesses in Europe, is delighted to announce its market-leading travel subscription service, Prime, has reached 2 million members. Prime is ... Read more