Author: wilhelminafields

Datatel’s Power Payment Links for Chat Agents helps to deliver a seamless customer experience and incorporates an instant PCI Compliant payment method while making it easier for customers to complete their transaction while chatting with an agent. Datatel Communications Inc. / Datatel Inc. in Canada, a leader in IVR Payments and Payment Technology for over 25 years today announced Power Payment Links for Chat Agents. This new edition of Power Payment Links empowers call center agents to create and share payment links on demand with customers during chat sessions with them. Power Payment Links for Chat Agents is accessed from an easy-to-use dashboard that allows agents to instantly share a customer–specific payment link during the chat session. In addition to providing a pre-populated payment link while chatting with a customer, ... Read more