Hong Kong – Transport Department alerts public to fraudulent SMS message

Transport Department alerts public to fraudulent SMS message

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     The Transport Department (TD) today (March 20) alerted members of the public to fraudulent SMS message purportedly issued by HKeToll. The SMS message provides a hyperlink to a fake HKeToll website, which seeks to obtain the recipient’s credit card information.
 
     The TD solemnly clarifies that the SMS message was not issued by HKeToll. The department has referred the case to the Hong Kong Police Force for further investigation.
 
     Anyone who has provided his or her personal information to the website concerned should contact the Police. For enquiries, please call the HKeToll hotline at 3853 7333.
 

Hong Kong – Transport Department strengthens services to assist public to apply for HKeToll Implementation as HKeToll at Tsing Sha Control Area deferred

Transport Department strengthens services to assist public to apply for HKeToll as implementation of HKeToll at Tsing Sha Control Area deferred

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     The Transport Department (TD) announced today (February 13) that the implementation date of HKeToll, a free-flow tolling service at the Tsing Sha Control Area (Eagle’s Nest Tunnel, Sha Tin Heights Tunnel and Tai Wai Tunnel), will be deferred from February 26 to 5am on May 7 (Sunday), and that the TD will implement a series of measures to help the members of the public apply for HKeToll services more easily.

     A spokesman for the TD said, “The TD will set up over 20 consultation counters throughout the territory to help vehicle owners to apply for HKeToll services, including applying for a vehicle tag, opening an HKeToll account, associating a vehicle to an account, setting up an auto-payment means and updating e-contact means. The new consultation counters will commence services this month and the details will be announced in due course.”

     In addition, the toll service provider will strengthen manpower at the existing four customer service centres and four service outlets to help members of the public to apply for and use the HKeToll services, as well as handle public enquiries at the hotline 3853 7333.

     The spokesman said, “To further assist the taxi trade in applying for and using HKeToll, the TD will add dedicated service points for the taxi trade to handle HKeToll applications to expedite processing their applications. Furthermore, the TD will continue to provide one-stop service for applying for vehicle tags and driver cards, as well as deploying staff to explain to the taxi trade how to use HKeToll in outreach services.”

     He continued, “In response to some vehicle owners who forgot their e-contact means (email address or Hong Kong mobile phone number) currently registered with the TD and have failed to register for HKeToll, the TD will issue letters to 800 000 vehicle owners in Hong Kong starting from this Friday (February 17), informing them of their e-contact means currently registered with the TD. Vehicle owners who have not yet applied for the HKeToll service can consider making an application after receiving the TD’s letter, so that they can obtain a one-time password through that e-contact means for completing the application.”

     As at noon, February 13, more than 430 000 vehicle tags, including about 240 000 applications that were submitted earlier during license renewals, were issued. HKeToll will be implemented in government-tolled tunnels in phases, and the Government aims to extend HKeToll to all government-tolled tunnels within this year.

Hong Kong – Transport Department adopts Address Data Function of “iAM Smart” to facilitate submission of proof of address

Transport Department adopts Address Data Function of “iAM Smart” to facilitate submission of proof of address

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     The Office of the Government Chief Information Officer (OGCIO) announced today (October 31) that the Transport Department has adopted the Address Data Function of “iAM Smart”. From now on, in lieu of uploading address proof, electronic bills of public utilities can be used as proof of address during online application for renewal of vehicle licence or full driving licence through “iAM Smart”, making the process convenient and swift.



     With the Address Data Function, users can save the address on their electronic billing through the “e-ME” auto form filling function. They can simply submit the information saved in “e-ME” as the proof of address when applying for renewal of vehicle licence and full driving licence online, saving the need to upload documents as the proof of address. For more details, please visit the “iAM Smart” website (www.iamsmart.gov.hk/en/about.html?p=em) or refer to the video (www.iamsmart.gov.hk/v.html?v=30).



     More than 1.6 million users have registered for the “iAM Smart” one-stop personalised digital service platform and over 220 commonly used government, public and private online services are now accessible through the platform. Apart from using the Address Data Function in the above-mentioned licence renewal services, members of the public can also use this function in the Change of Address service to notify multiple government departments in one go electronically. The OGCIO will continue to actively promote the use of “iAM Smart”, with an aim to encouraging more government, public and private online services to make use of the Address Data Function and bring convenience to members of the public for providing proof of address electronically. For information on registration and the services accessible through “iAM Smart”, please visit the “iAM Smart” website (www.iamsmart.gov.hk).

Hong Kong – Public transport services in Queen’s Hill

Public transport services in Queen’s Hill

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     The Transport Department (TD) today (September 2) said that the TD has been very concerned about the transportation needs of the Queen’s Hill residents, and has been keeping close contact with public transport operators on coordinating service arrangements.



     To accommodate the transportation needs between Queen’s Hill and other areas in the district, the TD has coordinated with KMB and green minibus (GMB) operator to deploy additional resources to strengthen the services of KMB Route 78A to/from Fanling and the services of NT GMB Route 503K to/from Sheung Shui. The public transport operators have also arranged staff stationed at stops in Queen’s Hill during peak hours to manage passengers queueing and adjust vehicle deployment when necessary.



     Regarding the first school day on September 1, the TD deployed staff on site to monitor the situation. More passengers were observed during the busiest period in the morning peak hours (around 7am – 8am), nevertheless, passengers of KMB Route 78A were able to board within five minutes on average, and passengers of GMB were also able to board within 10 minutes in general. However, the journeys of some GMB trips were affected by busy traffic and illegal parking along Lung Sum Avenue, Lung Ma Road and Ma Sik Road, therefore some GMBs were not able to return to the Queen’s Hill GMB terminus as scheduled, and passengers had longer waiting time between 7.30am and 8am.



     To smoothen the public transport services in Queen’s Hill, the TD reviewed the service arrangements with KMB and GMB operator yesterday and implemented improvement measures today, which included deployment of mobile Octopus processor and arranging two buses to pick up passengers simultaneously by KMB at Queen’s Hill bus terminus, so as to shorten the passengers boarding time. In addition, the Police has stepped up enforcement against illegal parking in the region, which alleviated the impact on GMB journeys to facilitate more regular services. The TD deployed staff to monitor the transport services in Queen’s Hill today, and observed that the queueing and boarding for bus services were in order and the operation of GMB was also normal. Passengers were able to board GMB within 10 minutes overall.



     To further enhance the public transport services in Queen’s Hill, the TD has coordinated with KMB to operate two special departures to serve schools in Fanling (South) and Sheung Shui (South) during the morning peak hours to cater for the students’ transportation demand with effect from next Monday (September 5).



     The TD will continue to closely monitor the public transport demands in Queen’s Hill to review and improve the public transport services to cater for the commuting needs of residents as and when necessary.

Canada – Transport Minister announces the reappointment of Hazel McCallion to the Greater Toronto Airports Authority’s Board of Directors

The Minister of Transport, the Honourable Omar Alghabra, announced today the reappointment of Ms. Hazel McCallion as the Director, federal representative, on the Board of Directors of the Greater Toronto Airports Authority for a period of three years. She was first appointed on August 31, 2017.

April 6, 2022             Ottawa              Transport Canada

The Minister of Transport, the Honourable Omar Alghabra, announced today the reappointment of Ms. Hazel McCallion as the Director, federal representative, on the Board of Directors of the Greater Toronto Airports Authority for a period of three years. She was first appointed on August 31, 2017.  

Ms. McCallion was one of the longest serving Mayors in Canada, having served as Mayor of the City of Mississauga for 36 years. Ms. McCallion was appointed a member of the Order of Canada in 2005 and was awarded an honorary Doctor of Laws degree from the University of Toronto in 2010. She is also a special adviser to the University of Toronto Mississauga since 2015.

Ms. McCallion possesses vast experience, is an active member in her community, and brings a wide array of knowledge and expertise to her position.

“I am pleased that Ms. McCallion has accepted to continue to serve the Greater Toronto Airports Authority. She has dedicated more than 40 years of service to her community and continues to play an important role in overseeing and guiding Canada’s largest airport. I wish her every success as she continues to serve the transportation sector.”

The Honourable Omar Alghabra


Minister of Transport

Laurel Lennox

Press Secretary

Office of the Honourable Omar Alghabra

Minister of Transport, Ottawa

Laurel.Lennox@tc.gc.ca