According to a research report “Europe Cloud CRM Market by Vertical (Nonprofit and Higher Education), Nonprofit (Education, Research and Innovation, Social Affairs, Children and Youth, Art & Culture, and Others), and country (UK, Germany, France, and Switzerland) – Global Forecast to 2024″, The Europe cloud Customer Relationship Management (CRM) market size is expected to grow from USD 9.0 billion in 2019 to USD 12.0 billion by 2024, at a Compound Annual Growth Rate (CAGR) of 5.86% during the forecast period. The adoption rate of Europe cloud CRM solutions is expected to grow significantly, especially in the nonprofit vertical, due to the rising adoption of digital payment systems and mobile fundraising apps to raise their funds.
Browse 9 market data Tables and 12 Figures spread through 131 Pages and in-depth TOC on “Europe Cloud CRM Market – Global Forecast to 2024″
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Among countries in Europe, the UK to account for the largest market size during the forecast period
The UK is expected to be the main revenue contributor to the Europe cloud CRM market. The growth of the CRM market in the UK is expected to grow, as GDPR compliance in the UK would present huge demand for cloud CRM software. The GDPR compliance is expected to boost the demand for CRM software in the UK. The GDPR compliance requires certain precautions to be taken, some of the modern CRM software come with features that help organizations adhere to the GDPR compliances. Strict GDPR compliance in the UK is expected to boost the demand for the CRM software during the forecast period.
In the Europe cloud CRM market, the key and emerging market players include Microsoft (US), Oracle (US), ELCA (Switzerland), 1CRM (Canada), Cirrus Shield (France), Zoho (Chennai), SAP (Germany), Hubspot (US) Unit4 (Netherlands), Cocomore (Switzerland), Curexus GmbH (Germany), ALISTON Consulting (France), Absys Cyborg (France), SugarCRM Inc. (US), Vtiger (India), Bexio (Switzerland), Bpm’Online (US), TYPO3 (Germany), and eWay CRM (US).
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Microsoft is a provider of cloud-based CRM solutions for various verticals. The company’s product offerings for the nonprofit segment include Dynamics 365 for sales, Dynamics 365 for customer service, Dynamics 365 for field service, and Dynamics 365 for project service automation. It has 2 partners in the CRM market, namely, Insight Technology Solutions and Adobe. The key feature of the company’s products is that it can be integrated with third-party apps and systems, along with an offline access system. Some of the key clients of Microsoft in the nonprofit segment include Insight Technology Solutions and Adobe.
Oracle is a provider of cloud-based CRM solutions for various verticals. The company’s product offerings for the nonprofit segment include CRM Free, CRM Analytics, Marketing Hub, and Sales Hub. Its product offerings for the education segment include Oracle CRM on demand, Siebel CRM support, PeopleSoft CRM, and CRM portal pack. The company has 3 partners in the CRM market, namely, Curexus GmbH, ec4u Expert Consulting AG, and Fellow Consulting AG. The key feature of the company’s products are that they can be integrated with the existing CRM infrastructure of a company. Diakonisches Werk is a prominent client of Oracle in the nonprofit segment.
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