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The Knowledge Process Outsourcing (KPO) Market was worth USD 18.85 billion in 2014 and is expected to reach approximately USD 122.59 billion by 2023, while registering itself at a compound annual growth rate (CAGR) of 23.13% during the forecast period. The expanding requirement for higher flexibility in Service Level Agreements (SLAs) and simplicity in change administration hones alongside cost slicing is expected to help the development of KPO industry. Outsourcing critical processes engaged with their system empowers ventures to spare a lot of time and money. The rising interest for proficient administrations, for example, managed services, research, training, and upkeep is further instrumental in quickening the business development.

 

Service Outlook and Trend Analysis

Legal process outsourcing is evaluated to rise as the quickest developing administration fragment in the market, attributable to the effectiveness of administrations gave and lessening in cost. The section is anticipated to develop significantly in the following years. Legal functions that are typically outsourced incorporate legitimate analytics, litigation management, and contract management.

 

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Regional Outlook and Trend Analysis

The Asia Pacific locale was esteemed at USD 22.23 billion in the year 2016 that ruled the market with a most extreme number of KPO firms and consultancies in the district. This can be ascribed to the fast off-shoring of critical procedures and expert administrations. The expanding existence of skilled experts, for example, architects, engineers, attorneys in rising economies, for example, China, India and Philippines, is driving the market development.

 

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Competitive Insights

The leading players in the market are Moody’s Investors Service, HCL Technologies, Accenture, Mphasis, Wipro, EXL Service Hadapsar, McKinsey & Company and Genpact. The major players in the market are profiled in detail in view of qualities, for example, company portfolio, business strategies, financial overview, recent developments, and share of the overall industry

 

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By Service:

Engineering & Design

Legal Process Outsourcing

Research & Development Outsourcing

Analytics & Market Research

Operations & Supply Chain Analytics

Customer & Marketing Analytics

Competitive Intelligence & Industry Analysis

 

By Application:

Healthcare

Manufacturing

Retail

BFSI

IT & Telecom

Pharmaceutical

Others

 

By Region

North America

U.S.

Canada

Mexico

Europe

Germany

UK

France

Russia

Italy

Rest of Europe

Asia-Pacific

China

Japan

South Korea

India

Southeast Asia

Rest of Asia-Pacific

South America

Brazil

Argentina

Columbia

South Africa

Rest of South America

Middle East and Africa

Saudi Arabia

UAE

Egypt

Nigeria

South Africa

Rest of MEA

 

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