A work order management system is a solution that enables organizations to effectively manage and track all ongoing and pending tasks on a single dashboard. It helps them create work orders; track the work completion rate; update requests; leave feedback on the work performed; and monitor real-time status updates. Instead of employees handling order requests manually, work order management systems can automatically submit and create the forms required.
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The global work order management systems market can be segmented based on component, organization size, end-use industry, and region. In terms of component, the market has been segmented into software and services. The software segment is estimated to hold a major market share during the forecast period.
The segment has been sub-divided into on-premise and cloud-based. The cloud-based sub-segment has been further classified into public cloud, private cloud, and hybrid cloud. The services segment has been sub-classified into professional services and managed services. The professional services sub-segment has been further segmented into integration & implementation, consulting, and maintenance & operations.
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In terms of organization size, the work order management systems market has been segregated into small & medium enterprises (SMEs) and large enterprises. The large enterprises segment is estimated to hold a major share of the market during the forecast period.