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Market Highlights:

The rise in the number of aircrafts operating in the travel sector has augmented the demand for passenger service systems consequently. Market focused reports associated to the Information and Communications Technology industry among others recently have been made accessible by Market Research Future which issues reports on this industry. The passenger service system market globally is estimated to achieve revenues worth USD 10 billion by the year 2023 while growing at a CAGR of 11% approximately in the forecast period.

A significant rise in the number of air travelers has raised the need for agile and diverse passenger service systems by airlines around the world. The demand for more amenities by travelers when they decide to travel has improved the technologies that are powering the passenger service systems in the market. The intensifying adoption rate of cloud technologies is fuelling the expansion of the passenger service system markets. The demand for additional ancillary offerings is motivating increased adoption of PSS by airlines thereby fuelling market growth.

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Major Key Players

  • Sirena-Travel JSCS (Russia),
  • Radixx International, Inc. ( U.S.),
  • Hitit Computer Services A.S. (Istanbul),
  • Intelisys Aviation Systems Inc.(Canada),
  • Bravo Passenger Solutions Pte Ltd.( Singapore),
  • Unisys Corp.(U.S.),
  • Hexaware Technologies Ltd. (India),
  • Travelport Worldwide Ltd.(U.K),
  • SITA NV (Geneva),
  • Sabre Corp.(U.S.),
  • IBS Software Services Pvt. Ltd.(India),
  • Information Systems Associates FZE (UAE),
  • Amadeus IT Group SA (Spain),
  • Travel Technology Interactive (France),
  • Mercator Ltd.(India),
  • Travelsky Technology Ltd. (China),
  • KIU System Solutions (Argentina),

According to the Market Research Future Analysis, the global passenger service system market is expected to reach USD ~10 billion by the end of the forecast period at a CAGR of ~11%.

The growing demand for augmented reality and the artificial intelligence are driving the passenger service system market growth. The increasing demand for transportation system such as airline reservation system segment is holding maximum market share due to increasing number of industrialization. Therefore, high uptake among all kind of airline operators who all are providing solutions to satisfy their customers is propelling the passenger service system market growth. It helps the customer in finding flight for pre-travel, ticket issuance, check-in, boarding, in-flight services, baggage, and others. It helps in improving the aircraft maintenance, aircraft identifications, integrated fare management, traffic modelling, customer loyalty programs, estimating travel times, and ultimately safety.


The global passenger service system market is segmented into service, deployment, solution, and region. The service is segmented into airline reservation system, airline inventory system, departure control system, internet booking system, loyalty system, customer care system, airport management consulting, ancillary services, and others. The deployment segment is sub-segmented into cloud and on-premise. The solution segment is sub-segmented into inventory management, loyalty management, reservation management, and others. The market is spanned across regions including North America, Europe, Asia Pacific, and rest of the world.

Regional Analysis

The global passenger service system market is studied for the Asia Pacific (China, Japan, and India), North America (the U.S., Mexico, and Canada), Europe (the U.K, Germany) and Rest of the World. North America is one of the leading regions of the world in terms of market share. The passenger service system market in this region has a huge demand due to the increasing adoption of consumer electronics devices, which is further propelling the market growth to a large extent. The passenger service system market in Europe is expected to witness a rapid growth over the forthcoming period. Whereas, Asia Pacific countries such as China, Japan, and India are emerging passenger service system markets, which is expected to grow at the highest CAGR over the review period.

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Intended Audience

  • Passenger service system companies
  • Passenger service system providers
  • Technical universities
  • System integrators
  • Managed Security Service Providers
  • Professional service providers
  • Research and development companies
  • Market research and consulting firms
  • Solution providers
  • Technology standards organizations
  • Technology investors
  • System Integrators


1 Executive Summary

2 Scope of the Report

2.1 Market Definition

2.2 Scope of the Study

2.2.1 Research Objectives

2.2.2 Assumptions & Limitations

2.3 Markets Structure

3 Market Research Methodology

3.1 Research Process

3.2 Secondary Research

3.3 Primary Research

3.4 Forecast Model

4 Market Landscape



Table 1 Global Passenger service system Market: By Region, 2017-2023

Table 2 North America Passenger service system Market: By Country, 2017-2023

Table 3 Europe Passenger service system Market: By Country, 2017-2023

Table 4 Asia-Pacific Passenger service system Market: By Country, 2017-2023

Table 5 Middle East & Africa Passenger service system Market: By Country, 2017-2023

Table 6 Latin America Passenger service system Market: By Country, 2017-2023

Table 7 Global Passenger service system by Service Market: By Regions, 2017-2023