Our latest research report entitled Chatbots Market (by ) provides complete and deep insights into the market dynamics and growth of Chatbots. Latest information on market risks, industry chain structure Chatbots cost structure and opportunities are offered in this report. The past, present and forecast market information will lead to investment feasibility by studying the essential Chatbots growth factors.
The forecast Chatbots market information is based on the present market situation, growth opportunities, development factors, and opinion of the industry experts. An in-depth analysis of the company profiles, Chatbots on global and regional level and applications is conducted. The analysis of downstream buyers, sales channel, raw materials, and industry verticals is offered in this report.
Chatbots Technology Proved its Worth During the Pandemic
The usage of chatbot technology has widened due to the COVID-19 pandemic and its usage would grow further in the healthcare sector. The virus outbreak occurred in the digitally-connected world, where people stay informed through social media and traditional media. Traditional media including paper, radio, and television witnessing shrinkage in the audience overall, whereas younger audience preferring social media the most. But the social media is challenged by fake news and privacy breaches and can’t be relied fully on upon. Conversational AI, popularly known as chatbots that allows information access through text or voice-based interaction proved its mettle during this pandemic. This technology can be leveraged in the years ahead because this technology can be used as a natural choice for disseminating health information during the COVID-19 crisis. Moreover, chatbots provide curated information that can be customized to the needs and symptoms of the individual.
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Widespread Adoption of Chatbots by Companies and Various Governments
Advances in Natural Language Processing (NLP) have widened its reach among consumers such as Siri, Alexa, and Google home have seamlessly integrated themselves as a part of many consumer’s everyday lives. Companies are deploying chatbots to provide information about COVID-19. Two authoritative voices of the pandemic including WHO and CDC are using chatbots extensively.
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Chatbots Technology Becoming the Best Form of Online Communication
Chatbots are increasingly becoming the best form of online communication and are one of the most advanced and promising expressions of interaction between humans and machines. The growing sophistication and accuracy of artificial intelligence are making chatbots more suitable and robust while interacting with humans through the textual conversation process and is integrated with various messaging services. Chatbots integrated with social media platforms such as Facebook, Twitter, WhatsApp, or any other platform enabling various industries to reach out to a wide range of customers and audiences. In the upcoming years, chatbots will dominate the social media platform because of the benefits they offer such as channeling conversions by altering traffic flow into the website or integrating digital life like planning appointments, checking emails, or giving conversational updates to customers friends or family.
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